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FAQs

  • What is the GSMA Capacity Building online training platform?

    GSMA Capacity Building online training platform allows telecoms regulators and policy makers to study from anywhere in the world, anytime, from any mobile device and at their own pace.

  • Am I eligible to take a course?

    Courses are aimed at policymakers and regulators at all stages of their career, wanting to expand their knowledge in the mobile telecommunications industry. If you are not a policymaker or regulator, you will not be permitted to take a course.

  • What are the requirements to complete the online course?

    Courses vary in length from two to four weeks and require a commitment of two to three hours per week. To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

  • Will I earn a certificate of completion?

    Yes, on the successful completion of a course, you will receive a certificate. To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

  • Who teaches the courses?

    Our courses are developed and delivered by experts and leaders in mobile policy. Our policy experts come from a range of backgrounds including telecoms, law and financial services. All of our trainers have strong backgrounds in mobile policy and many of them hold advanced academic qualifications. Our experts use their extensive knowledge, while also drawing on practical case studies, to deliver courses that are packed with the latest information.

  • Is there a charge for the courses?

    Participation is free of charge.

  • When are the courses offered?

    The dates for our courses are subject to change at short notice. Please be sure to check the courses page for the most up-to-date information.

  • I have an issue using the online training platform. What can I do?

    If you are experiencing any problems with the online training platform please send an email detailing the issue to: capacitybuilding@gsmatraining.com

  • Which platform can I use to access the online training platform?

    The online training platform can be accessed from any computer, mobile device or smartphone with an internet connection and the ability to play videos.

For any queries about our course catalogue, please send us an enquiry.