Overview

Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.

The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.

Course Objectives 

  • Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
  • Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
  • Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Course Enrolment Criteria

This course is open to:

  • Regulators
  • Policymakers
  • Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must attend the in-person sessions and fill out the course survey.

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Duration: 1 day
Start date: 5 May 2025
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Trainer

Noriswadi Ismail
Senior Director - Data Privacy, Policy & Regulation, GSMA

As Senior Director, Data Privacy at the GSMA, Noriswadi Ismail (Noris) serves as global lead, expert and thought leader on data protection and privacy issues and as primary point of contact for all GSMA advocacy related questions and developments. He’s also representing GSMA externally with government, regulators, and other key stakeholders to advance GSMA policy positions and influence policymakers and regulators globally in all privacy and data protection issues (including but not limited to the intersection between AI, cybersecurity, blockchain, IoT, edge and quantum computing).

Prior to the GSMA, Noris spent 9 years as a regional compliance, technology policy, and regulatory affairs counsel for a leading systems integrator in Malaysia (as IIUM alumnus), and over 15 years in global consulting firms as GDPR, EMEA & APAC and Global Data Privacy practice leader, practitioner, fractional Data Protection Officer, and AI Responsibility Leader in London. He is former Asia and European International Association of Privacy Professionals (IAPP) Advisory Board member and currently serving as Diversity in Privacy Section IAPP Advisory Board member on a pro bono basis. Noris holds Practitioner Certificate in Data Protection (PC.dp), CIPP/A, LLM in Information Technology and Telecommunications Laws, University of Strathclyde (as Chevening alumnus), Privacy and Freedom of Information fellowship, Fordham and George Washington Law Schools (as Fulbright Professional Exchange alumnus) and Oxford Scenarios Planning, University of Oxford.

For any queries about our course catalogue, please send us an enquiry.