In recent years, the world has faced more frequent, complex and severe crises, driving a growing demand for humanitarian assistance. At the same time, mobile connectivity has become almost universal. This convergence presents a critical opportunity to harness mobile technology for humanitarian action.

Today, 3.8 billion active mobile subscribers live in low- and middle-income countries. Among them are more than 400 million people affected by humanitarian crises. For these individuals, digital technology can be life-changing — providing critical support and access to vital services. To unlock its full potential, policymakers and regulators must understand how effective policy and regulatory frameworks can enable mobile technology to support humanitarian efforts.

This three-week course examines the critical roles of policymakers and mobile network operators in disaster response management. Participants will explore how emerging technologies—such as mobile big data, artificial intelligence, and other innovative tools—can be leveraged to enhance humanitarian action. The course also emphasises the importance of developing robust National Emergency Telecommunications (NET) Plans and Early Warning Systems to strengthen disaster prediction and preparedness. It also highlights emerging partnership models and forward-thinking approaches that are transforming the humanitarian landscape.

Course Objectives 
  • Learn how improved coordination between mobile operators, governments, regulatory authorities and the humanitarian community can mitigate risks during times of crisis.
  • Discover how regulators around the world are adopting flexible approaches to policies and regulation during emergencies to positively impact response efforts.
  • Understand and explore how mobile platforms can digitise humanitarian aid delivery channels through innovative case studies.
  • Explore the importance of emerging tech, NET plans and Early Warning Systems in disaster preparedness and recovery.

Course Enrolment Criteria

This course is open to: 

  • Regulators.
  • Policymakers.
  • Representatives from academia and international organisations working on regulatory or policy issues.

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

 

This course equates to 10 hours of CPD training.

 

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
 
Course Structure and Study Time
The course consists of seven sessions, and you will gain access to all of them after enrolling on the course. 
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it.
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Duration: 3 weeks
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