Overview

This one-day course offers a comprehensive introduction to artificial intelligence (AI), its applications within the mobile ecosystem and beyond, and the governance frameworks shaping its use.

The course begins by exploring AI’s foundational concepts, emphasising its dependence on high-quality data. It examines various AI techniques, fields and applications while assessing both the strengths and limitations of the technology.
 
A key focus is the impact of AI on mobile telecommunications and other industries. Participants will explore how AI is transforming mobile networks through automation, predictive maintenance, and enhanced customer experiences. The course also addresses key challenges faced by organisations seeking to harness AI’s full potential.
 
The concept of responsible AI is introduced, highlighting its benefits and practical implementation strategies. Additionally, the course examines AI governance, analysing how global organisations and governments are addressing regulatory challenges. Special attention is given to the EU’s AI Act and its risk-based approach, which is expected to be influential on other AI regulations worldwide.

Course Objectives

  • Gain a solid understanding of AI’s foundational principles and applications.
  • Assess AI’s impact on various industries, with an emphasis on mobile telecommunications.
  • Explore responsible AI principles and strategies for implementation.
  • Evaluate international approaches to AI governance and regulation.

Course Enrolment Criteria

This course is open to:

  • Regulators
  • Policymakers
  • Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must attend the in-person training and complete the feedback survey.

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Duration: 10 hours
Start date: 17 June 2025
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Trainer

Nicolas Snel
AI consultant, GSMA

Nicolas Snel is an AI consultant at GSMA’s AI for Impact initiative, where he supports the telecom industry in its AI transformation through strategic guidance, tools, and capacity building. Over the past three years, he has worked closely with mobile operators to explore responsible AI adoption and deliver practical workshops, including sessions for policymakers and non-technical stakeholders.

With over eight years of experience in the telecom sector, Nicolas has worked across domains, from developing AI-driven applications to facilitating industry collaboration on best practices. He holds a Master’s degree in Business Engineering and previously worked as a data scientist and product owner focused on AI for social impact in lower- and middle-income countries.

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