In partnership with the World Bank’s Open Learning Campus

This four-week course explains the background to the issues and focuses on strategies that can be used to help close the gender gap. There is currently a significant gender gap associated with access to, and use of, the internet and mobile broadband services. This gender gap can be attributed to a number of factors including the cost of devices and services, network coverage, concerns around security and harassment as well as a lack of technical literacy among women.

Course Objectives

  • Understand the context via gender-disaggregated data on internet access and use.
  • Learn how barriers such as access, affordability, safety, digital skills and the availability of locally relevant content can be addressed.
  • Discover how gender perspectives can be integrated into strategies, policies, plans and budgets so they explicitly address women’s needs, circumstances and preferences.

Course Enrolment Criteria

This course is open to:

  • Regulators
  • Policymakers
  • Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country.  If you submit a final project the course trainer will provide you valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

Every week you will gain access to one new session. You can ask questions about the content of the course during the weekly live chat sessions as well as on the course forum.

There will be a live chat session every week for four weeks, and you should have viewed all the course content by the time the last chat session takes place. However, you will have two extra weeks to complete the course. If after six weeks you have not completed the course, you will have to start it again next time it is offered.

It should not take you more than two to three hours of study time per week to complete the course in four weeks.

If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks from the start of the course to submit your final project. You will not be able to submit your final project until you have viewed all the course sessions.

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Duration: 4 weeks
Start date
7 November 2019
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Diana Spehar
Advocacy Manager, GSMA

Diana Spehar is an Advocacy Manager in the GSMA’s Mobile for Development Connected Women programme. In her role, Diana focuses on enabling regulatory and policy environments to increase mobile-led, female-friendly solutions and promote digital and financial inclusion for women in emerging economies. Her responsibilities also include managing strategic partnerships, generating and disseminating insights and best practices on topics concerning financial and digital inclusion, and representing the programme at external events.

Prior to joining the GSMA, Diana gained experience in a leading management consultancy where she specialised in delivering digital transformation across the UK’s public and private sector. As part of her role, Diana spent four years advising FTSE 100 firms on technology and strategy improvements.

Diana holds an MPhil in Development Studies from the University of Cambridge.



Andrea Guajardo
Senior Partnerships and Digital Training Manager, GSMA

Andrea is senior partnerships and digital training manager for the GSMA’s Capacity Building programme. Based in Santiago, Chile, she manages the CE-Digital programme, a capacity building partnership with CAF and ECLAC in Latin America. Andrea holds a Master’s degree in linguistics and a Bachelor’s degree in english education from Chile’s University of  Santiago.

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