Climate change, infectious diseases, disasters, air pollution, migration and poverty are among the most critical challenges the world faces today. This course looks at the role mobile technology, advanced analytics and artificial intelligence can play in drastically improving the effectiveness and efficiency of planning and responses to these challenges. It also considers the ways in which insight-driven decision-making can encourage the adoption and responsible use of mobile data analytics and artificial intelligence to accelerate progress in delivering the United Nation’s Sustainable Development Goals.

Course Objectives

  • Discover what mobile data analytics and artificial intelligence (AI) are and how mobile data is generated and transformed to create powerful insight-led products and services
  • Understand the importance of building scalable products and services with accompanying sustainable business models to unlock long-term benefits
  • Gain critical insights into current (and emerging) regulation and standards covering the responsible and ethical use of mobile data analytics and AI
  • Explore use cases that illustrate the ways in which mobile data analytics and AI can be leveraged for sustainable impact
  • Learn about the components needed to develop an enabling policy and regulatory environment for mobile data analytics and AI to flourish in your country

Course Enrolment Criteria

This course is open to:

  • Regulators
  • Policymakers
  • Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must attend all the course sessions and complete the course survey.

If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

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Duration: 18 hours
Start date: 16 November 2023
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Jo Gilbert

Jo Gilbert is a Technical Director at the GSMA with a career spanning 20 years, predominantly in product development, for the telecom sector. During this time, Jo has supported the communications ecosystem to harness new and emerging technologies such as identity, IoT, big data, artificial intelligence and 5G. She holds a Master of Informatics degree and a Bachelor of Business Administration degree.



Andrea Guajardo Macías
Partnerships and Delivery Manager, GSMA

Andrea is partnerships and delivery manager for the GSMA’s Capacity Building programme. Based in Santiago, Chile, Andrea manages the GSMA Capacity Building online training courses delivery to regulators and policy makers worldwide and leads capacity building partnerships with the World Bank, ITU, among others.
She holds a Master’s degree in Linguistics, a Bachelor’s degree in Education in English from the University of Santiago of Chile, a Diploma in International Relations, and a Diploma in Women and Global Public Policy from the University of Chile.

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