Privacy Policy



Introduction. The GSM Association and its group companies (hereinafter referred to as “GSMA”) take the privacy of your information very seriously. This Capacity Building Portal privacy policy (“Policy”) explains how and for what purposes we use the information collected about you through the (referred to below as the “Capacity Building Portal”). Please read this Policy carefully.


By using the Capacity Building Portal and any services we offer via the Capacity Building Portal, you are agreeing to be bound by this Policy in respect of the information collected about you via the Capacity Building Portal. You acknowledge and agree (on your own behalf and duly authorised on behalf of any third party whose details you supply) that the processing (including disclosure) of personal information is necessary or desirable for the provision of relevant services and the operation of GSMA’s performance of its rights and obligations owed to you or a third party.


We may update this Policy from time to time to take account of changing requirements and we request that you refer back to this Policy frequently to review any revisions. If at any time we decide to use personal information in a manner significantly different to that stated in this Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in this new manner. If you have any queries about the Policy, please get in touch with us using the contact details set out at Contact Us below and we will do our best to answer your questions.


Collection & Use of Information.  We do not collect personal information about you on this Capacity Building Portal apart from information for which you volunteer, for example by completing the online registration form or using the “Contact Us” function. The information collected may include the following:


  • your name, company name, title in your Company;
  • your email address, postal address, telephone and fax numbers; and
  • your chosen username.


We will track your activity on the Capacity Building Portal to assess the effectiveness of the training.   We may contact you by any means of communication for which you have given us contact details, including email, telephone and post. We will contact you in order to respond to any queries submitted by you and, if you subscribe to our newsletter, to send you updates concerning the GSMA Capacity Building programme.  Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the prevention of fraud or other crime).


Transferring your information outside of the European Economic Area (“EEA”).       In using your information as set out in this Policy, it may be transferred to countries outside the EEA. By way of example, this may happen if one of our service providers is located in a country outside the EEA.  These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps aiming to ensure that your privacy rights continue to be protected.


Security. We are committed to protecting the security of your personal information. We have implemented appropriate technology and policies to safeguard your personal information from unauthorised access and improper use. However, the nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet.