Mobile Connectivity and the AI Revolution

Introduction

Overview

This four-week course offers a comprehensive introduction to artificial intelligence (AI), its applications within the mobile ecosystem and beyond, and the governance frameworks shaping its use.

The course begins by exploring AI’s foundational concepts, emphasising its dependence on high-quality data. It examines various AI techniques, fields and applications while assessing both the strengths and limitations of the technology.

A key focus is the impact of AI on mobile telecommunications and other industries. Participants will explore how AI is transforming mobile networks through automation, predictive maintenance, and enhanced customer experiences. The course also addresses key challenges faced by organisations seeking to harness AI’s full potential.

The concept of responsible AI is introduced, highlighting its benefits and practical implementation strategies. Additionally, the course examines AI governance, analysing how global organisations and governments are addressing regulatory challenges. Special attention is given to the EU’s AI Act and its risk-based approach, which is expected to be influential on other AI regulations worldwide.

Course Objectives

Gain a solid understanding of AI’s foundational principles and applications.
Assess AI’s impact on various industries, with an emphasis on mobile telecommunications.
Explore responsible AI principles and strategies for implementation.
Evaluate international approaches to AI governance and regulation.

Course Enrolment Criteria

This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the in-person training and complete the feedback survey.

You do not have to complete a final project to earn a course completion certificate, but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project, the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.

There will be two live chat sessions during this course, and you should have viewed all the course content by the time the last chat session takes place. However, you will have three extra weeks to complete the course. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.

It should not take you more than two to three hours of study time per week to complete the course in three weeks.

If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.

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Duración: 4 semanas

Fecha de inicio: 15 June 2026

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Trainer

Dominic John Whiting

Manager, EU Affairs

As EU Affairs Manager, Dominic works on European digital policy, focusing on artificial intelligence, online safety and the protection of vulnerable people, consumer and content policy, and cybersecurity.

Before joining GSMA, Dominic was a Senior Policy Consultant focussing on EU digital policy and emerging technologies, including Non-Terrestrial Networks (NTNs), quantum and post-quantum cryptography, and intelligent transport systems. In this role, he supported the secretariat of the 5G Automotive Association (5GAA), leading work in the Security & Privacy and EU Policy Working Groups.

Based in Brussels since 2019, Dominic previously gained experience at Europol and the Netherlands Institute of International Relations Clingendael (The Clingendael Institute), as well as in financial crime prevention, the European Parliament, and local and national politics in the UK. His interests include European security and defence, cybersecurity and digital policy, and space and emerging technologies.

Dominic holds a Bachelor of Arts (Combined Honours) in Politics and International Studies from the University of Exeter (UK), a Master of Science in International Relations and Diplomacy from Leiden University (NL), and a Master of Arts in Intelligence and International Security from King’s College London (UK).

Moderator

Daniela Gutierrez-Torres

Training Manager, GSMA

Daniela works on the GSMA’s Capacity Building programme and manages the delivery of training content to regulators and policymakers worldwide, and leads capacity building partnerships with the ITU Academy, CITEL, among others. Before joining GSMA, Daniela worked at the LSE Firoz Lalji Institute for Africa. She designed and delivered training for African graduate students focused on leadership and critical skills, and coordinated the Programme for African Leadership’s wide range of operational and developmental activities.

Daniela holds an MSc in Social Innovation and Entrepreneurship from the London School of Economics and Political Science, and an MA in Theory and Practice of Human Rights from the University of Essex. Her interests and expertise lie at the intersection between social innovation, economic and social rights, and social development.