GSMA Training

Climate Change and the Mobile Industry course (face-to-face)
2025-11-27 08:30 - 17:00 (Europe/London)
Introduction

https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2023/11/Climate-Change-and-the-Mobile-Industry.mp4

Overview
The in-person training course aims to inform telecommunications policymakers and regulators, particularly those in emerging and developing markets, about the multifaceted relationship between mobile technologies and climate change. It also discusses how the mobile industry is reducing its own impacts on climate change while also enabling climate action in other sectors. Furthermore, it details how policymakers can facilitate climate action across the mobile ecosystem and beyond. This course will also be helpful to other important stakeholders, including energy and climate-related policymakers seeking to better understand how mobile technologies can contribute to climate action; and relevant international organisations and NGOs who are interested in the intersection between digital and mobile technologies and climate change.

Course objectives

Understand the drivers and impacts of climate change

Learn how mobile operators are mitigating their climate impacts

Learn about the importance of responsible management of used mobile phones and other electronic equipment and waste

Understand the opportunities for digital and mobile technologies to support broader action on climate change mitigation and adaptation

Learn about the policy and regulatory enablers that can help the mobile sector have maximum impact on climate action

Course Completion Certificates

All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the face-to-face course sessions and fill out the course survey.

Shaping the Future of Connectivity: Policies to Promote Investment in Mobile Networks
2025-12-01
Overview
Mobile connectivity is a cornerstone of digital economic growth, enabling innovation, productivity and inclusion. Sustained investment in resilient network infrastructure is essential to meet evolving connectivity demands. Policymakers and regulators play a critical role in establishing enabling frameworks that encourage sustainable capital deployment by operators and ecosystem partners, ensuring long-term digital competitiveness and societal benefit.

This two-day course will provide an overview of mobile network investment, exploring the evolution of the mobile ecosystem, the strategic value of infrastructure and regional market dynamics. It will also cover key investment drivers, regulatory and taxation challenges and policy measures to support a more sustainable environment for mobile infrastructure investment.

Course Objectives

Understand the foundational role of mobile connectivity in shaping and supporting digital economies.

Analyse the structure of the mobile ecosystem, identifying the functions of key players such as operators, infrastructure providers, device manufacturers, content/app providers and cloud/hyperscale companies.

Evaluate the transition from traditional, vertically integrated telecommunications models to modern platform-based approaches within the industry.

Trace the technological evolution from 2G/3G voice and SMS services to advanced technologies such as 4G, 5G, 6G, IoT, AI and cloudification.

Examine the impact of digital platforms and multisided market dynamics on policy, investment and national competitiveness.

Discuss the strategic importance of creating a sustainable investment environment for mobile infrastructure.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the UK Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.
To qualify for a course completion certificate, you must view all of the course sessions and answer all of the quiz questions correctly. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate, but we strongly encourage you to create one. Creating a final project will give you an opportunity to reflect on the principles covered during the course and may help you discover how they could be applied to scenarios in your own country. If you submit a final project, the course trainer will provide valuable feedback that you may find useful.
Course Structure and Study Time
The course consists of eight sessions, and you will gain access to all of them on the course start date. You can ask questions about the content of the course during the live chat sessions as well as on the course forum.
There will be two live chat session during this course. You should view all course content before the last chat session takes place. However, you will have three extra weeks to complete the course. If after nine weeks you have not completed the course, you will have to start it again next time it is offered.
It should not take you more than two to three hours of study time per week to complete the course in six weeks.
If you decide to submit a final project, it should take you four to six hours to complete. You will have nine weeks to submit your final project.

Gestión de Espectro para Telecomunicaciones Móviles
2025-12-02 08:00 - 17:00
Acerca del curso
Los participantes aprenderán cómo se usa el espectro, las características de diferentes bandas de frecuencias y el progreso de las tecnologías móviles. Este curso también abarca los principios de planificación del espectro a nivel nacional e internacional, asimismo incluye el otorgamiento de licencias para el uso de frecuencias y una perspectiva general en temas regulatorios relacionados.
Objetivos de aprendizaje:

Conocer los procesos y métodos de concesión de licencias de espectro.

Ponerse al tanto de las tendencias en el crecimiento del sector móvil y la demanda de datos.

Poder aplicar los conceptos en su contexto nacional y cómo desarrollar su propia hoja de ruta para el espectro.

Todos los participantes del curso recibirán un certificado acreditado por United Kingdom Telecommunications Academy (UKTA), una organización internacional reconocida a nivel global en la provisión de educación técnica y vocacional en el sector de telecomunicaciones. El curso será impartido en español, así como los materiales que se usarán durante el curso.

Principles of Mobile Privacy and Security
2026-01-31 00:00 - 2026-03-21 23:59
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2019/12/Principles-of-Mobile-Privacy-and-Security-720p.mp4

Overview
The growth of the mobile internet and converged services is creating new challenges related to the use and protection of people’s personal information. The legal landscape is also evolving to address the challenges related to privacy and security posed by emerging technologies and enhanced data processing capabilities.
This course investigates the current state of mobile privacy and security, highlights research into consumer attitudes towards their privacy and examines current and emerging regulations around the world.
The course also reviews the GSMA’s universal Mobile Privacy Principles, Privacy Design Guidelines for App Developers and industry initiatives that give consumers more control over how their information is used and processed.
Course Objectives

Understand the key aspects of mobile privacy, data protection, security concepts and consumer trust.
Consider the role of mobile operators, internet content providers and consumers in respecting and protecting the privacy of consumers.
Discover how regulation can be applied effectively to protect consumer privacy and security in a converged world.
Explore practical solutions and initiatives that enable the operationalisation of privacy and security within mobile operator environments.
Establish a good foundation in privacy and data protection as well as security principles as they apply within the mobile industry.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of three sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Mobile Money for Financial Inclusion
2026-01-31 08:00 - 2026-02-28 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/12/Mobile-Money-for-Financial-Inclusion-720p.mp4

Overview
Mobile money services have become a key enabler for financial inclusion, especially in low- and middle-income countries (LMICs). This has resulted in the growth and increased adoption of mobile money services, with the result that they now support 2.1 billion users in carrying out regular transactions. Despite the benefits of mobile money services, there are still areas that can be improved to increase their impact, especially in the area of policy and regulation. This course aims to support policymakers and regulators in understanding the contribution mobile money services make to financial inclusion in line with the OECD High-Level Financial Inclusion Principles, provide insights into current mobile money adoption trends, and identify appropriate regulatory frameworks that can be used to support licensing and oversight of mobile money services.
Course Objectives

Highlight how mobile technology can enable increased access to financial services and boost financial inclusion.
Provide regulators with a comprehensive understanding of the benefits and challenges of mobile money services.
Help course participants develop strategies to effectively promote and regulate mobile money services in their respective countries.
Highlight the essential principles and regulatory frameworks needed to create an enabling environment for mobile money.
Educate course participants about the potential risks and challenges associated with mobile money and ways to mitigate them, to ensure the safety and security of users’ funds.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly, all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate, but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project, the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
If you have any special needs regarding this training course, please let us know via our contact form so we can get in touch to discuss how your needs can be met.

Competition Policy in the Digital Age
2026-02-28 00:00 - 2026-04-18 23:30
Overview
Competition in mobile telecommunications is multifaceted and dynamic. Regulatory authorities must be alert to rapid technological changes that impact infrastructure competition.
This four-week course provides a foundation for understanding the rules of competition and the regulatory powers that apply to the telecommunications sector, taking into account the wider competitive landscape that now includes Over-The-Top players.
Course Objectives

Understand the application of competition law as it applies to the telecommunications sector, especially abuse of dominance and merger control.
Look at the interaction between competition law and regulation, especially Significant Market Power/Dominant Carrier regulation.
Compare the treatment of the telecommunications sector in regulation and competition law with the situation in the wider communications ecosystem.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

5G – The Path to the Next Generation
2026-02-28 08:00 - 2026-04-19 17:00
Overview
The mobile industry is embarking on the transition to fifth-generation (5G) technology, which builds on the achievements of 4G while also creating new opportunities for innovation. 5G is ushering in a new era that will see connectivity become increasingly fluid and flexible.
This four-week course covers the key aspects of 5G technology and examines the role governments and regulators can play in helping unlock the benefits of future 5G services for their citizens.
Course Objectives

Learn about the underlying technologies and concepts associated with 5G.
Discover the key differences between 5G and previous generations of mobile technology.
Understand how governments and regulators can help accelerate the development of 5G technology and services in their countries.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.
