Personal Data in the Context of Mobile Networks
2022-01-01 08:00 - 2025-12-31 17:00 (Europe/London)
Overview
Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.
The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.
Course Objectives

Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 6 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of seven short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The importance of sustainability and ESG to the mobile industry
2022-01-01 08:00 - 2025-12-31 17:00
Overview
Sustainability is one of the defining issues of our generation. Consumers, employees and regulators are increasingly vocal regarding their expectations for companies to act responsibly and to demonstrate how they create value to society.
Operating in a responsible and sustainable way is not just about doing the right thing for society or the environment — it also makes business sense in today’s commercial environment. This course looks at why operating responsibly is so important for companies in the mobile sector, and highlights how the industry is moving towards more effective and consistent approaches to measuring and communicating ESG performance.
Unfortunately, previous reporting approaches were fragmented and burdensome, due to the multitude of global ESG reporting standards and an ‘alphabet soup’ of standard-setters. This was hindering meaningful action and transformation. However, the sector has now defined at set of industry-specific ESG KPIs to streamline the process.
This course explains why ESG KPIs are important, details the new KPIs that have been designed specifically for the mobile industry and explains the practical steps operators are taking to implement these metrics in their ESG reports.
Course Objectives

Learn about the key elements of operating responsibly
Understand the main challenges for mobile operators
Learn about specific ESG KPIs that have been designed for the mobile industry
Understand the value of the ESG KPIs
Learn about operators’ ESG-related projects and initiatives via a number of case studies

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of five short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

An introduction to Non-Terrestrial Networks
2025-01-21 08:00 - 2028-12-24 17:00
Overview
This course is designed to provide policymakers and regulators with an in-depth understanding of Non-Terrestrial Networks (NTNs) and their integration with 5G technology. The course covers NTNs that are designed to deliver broadband to homes and business in order to compete with Fibre and Fixed Wireless Access solutions, such as Starlink, Eutelsat OneWeb and Amazon Kuiper. However, the main focus of the course is on direct-to-device (D2D) solutions. These are an emerging class of satellite services that can establish a direct connection between a satellite and a smartphone.
Course Objectives

Gain insights into the different types of NTNs that are in use and under development
Understand the key technologies associated with NTNs, including those used for direct-to-device services
Identify the regulatory and security challenges associated with the deployment and management of NTNs in the context of 5G networks

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to six hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date.
It should not take you more than two to three hours of study time per week to complete the course in two weeks. You will have, however, four weeks to complete it.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Big Data Analytics and Artificial Intelligence for Impact
2025-04-21 00:00 - 2025-06-16 23:30
Overview
Climate change, infectious diseases, disasters, air pollution, migration and poverty are among the most critical challenges the world faces today. This four-week course looks at the role mobile technology, advanced analytics and artificial intelligence can play in drastically improving the effectiveness and efficiency of planning and responses to these challenges. It also considers the ways in which insight-driven decision-making can encourage the adoption and responsible use of mobile data analytics and artificial intelligence to accelerate progress in delivering the United Nation’s Sustainable Development Goals.
Course Objectives

Discover what mobile data analytics and artificial intelligence (AI) are and how mobile data is generated and transformed to create powerful insight-led products and services
Understand the importance of building scalable products and services with accompanying sustainable business models to unlock long-term benefits
Gain critical insights into current (and emerging) regulation and standards covering the responsible and ethical use of mobile data analytics and AI
Explore use cases that illustrate the ways in which mobile data analytics and AI can be leveraged for sustainable impact
Learn about the components needed to develop an enabling policy and regulatory environment for mobile data analytics and AI to flourish in your country

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask The Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Big Data and Artificial Intelligence for Impact (in-person training)
2025-07-21 08:00 - 17:00
Overview
Climate change, infectious diseases, disasters, air pollution, migration and poverty are among the most critical challenges the world faces today. This course looks at the role mobile technology, advanced analytics and artificial intelligence can play in drastically improving the effectiveness and efficiency of planning and responses to these challenges. It also considers the ways in which insight-driven decision-making can encourage the adoption and responsible use of mobile data analytics and artificial intelligence to accelerate progress in delivering the United Nation’s Sustainable Development Goals.
Course Objectives

Discover what mobile data analytics and artificial intelligence (AI) are and how mobile data is generated and transformed to create powerful insight-led products and services
Understand the importance of building scalable products and services with accompanying sustainable business models to unlock long-term benefits
Gain critical insights into current (and emerging) regulation and standards covering the responsible and ethical use of mobile data analytics and AI
Explore use cases that illustrate the ways in which mobile data analytics and AI can be leveraged for sustainable impact
Learn about the components needed to develop an enabling policy and regulatory environment for mobile data analytics and AI to flourish in your country

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend all face-to-face sessions and complete the course survey.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Principles of Mobile Privacy and Security
2025-08-11 00:00 - 2025-09-22 23:30
Introduction

https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2019/12/Principles-of-Mobile-Privacy-and-Security-720p.mp4

Overview
The growth of the mobile internet and converged services is creating new challenges related to the use and protection of people’s personal information. The legal landscape is also evolving to address the challenges related to privacy and security posed by emerging technologies and enhanced data processing capabilities.
This course investigates the current state of mobile privacy and security, highlights research into consumer attitudes towards their privacy and examines current and emerging regulations around the world.
The course also reviews the GSMA’s universal Mobile Privacy Principles, Privacy Design Guidelines for App Developers and industry initiatives that give consumers more control over how their information is used and processed.
Course Objectives

Understand the key aspects of mobile privacy, data protection, security concepts and consumer trust.
Consider the role of mobile operators, internet content providers and consumers in respecting and protecting the privacy of consumers.
Discover how regulation can be applied effectively to protect consumer privacy and security in a converged world.
Explore practical solutions and initiatives that enable the operationalisation of privacy and security within mobile operator environments.
Establish a good foundation in privacy and data protection as well as security principles as they apply within the mobile industry.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of three sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Mobile Money for Financial Inclusion
2025-08-11 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/12/Mobile-Money-for-Financial-Inclusion-720p.mp4

Overview
Mobile money services have become a key enabler for financial inclusion, especially in low- and middle-income countries (LMICs). This has resulted in the growth and increased adoption of mobile money services, with the result that they now support 2.1 billion users in carrying out regular transactions. Despite the benefits of mobile money services, there are still areas that can be improved to increase their impact, especially in the area of policy and regulation. This course aims to support policymakers and regulators in understanding the contribution mobile money services make to financial inclusion in line with the OECD High-Level Financial Inclusion Principles, provide insights into current mobile money adoption trends, and identify appropriate regulatory frameworks that can be used to support licensing and oversight of mobile money services.
Course Objectives

Highlight how mobile technology can enable increased access to financial services and boost financial inclusion.
Provide regulators with a comprehensive understanding of the benefits and challenges of mobile money services.
Help course participants develop strategies to effectively promote and regulate mobile money services in their respective countries.
Highlight the essential principles and regulatory frameworks needed to create an enabling environment for mobile money.
Educate course participants about the potential risks and challenges associated with mobile money and ways to mitigate them, to ensure the safety and security of users’ funds.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Children’s Rights and Connectivity
2025-08-12 08:00 - 17:00, 2025-11-10 08:00 - 17:00
Overview
Connectivity and the digital environment are increasingly central to children’s lives. They afford numerous opportunities for the realisation of a number of children’s fundamental rights – such as access to information and education – but they can also create risks and play a role in rights violations.
This course looks at the various ways in which children are impacted by the digital environment. It considers the growing body of research on children’s digital experience, as well as the role of policymakers and other key stakeholders in promoting opportunities whilst combatting potential risks.
Course Objectives

Understand how child rights apply in the digital context
Learn about the risks and opportunities faced by children online
Reflect on emerging global standards and good practice in the policymaking space
Become familiar with the range of approaches that can help support the realisation of children’s rights to, through and in the digital environment.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please let us know via our contact form so we can get in touch to discuss how your needs can be met.

Internet of Things
2025-08-18 00:00 - 2025-10-07 23:59, 2025-10-20 08:00 - 17:00
Overview
Internet of Things (IoT) involves connecting devices to the internet across multiple networks to allow them to communicate with humans, applications and each other. IoT is set to have a huge impact on our daily lives, helping us to reduce traffic congestion, improve care for the elderly and create smarter homes and offices.
This four-week course will provide a high-level overview of the IoT concepts from a mobile perspective, outline the role IoT can play in enhancing the quality of life of citizens and explore the implications that IoT has for policymakers and regulators.
Course Objectives

Understand the benefits IoT can bring to citizens, consumers and businesses.
Learn about the key difference between IoT and traditional telecoms services.
Discover the regulatory implications of IoT.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of seven sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please let us know via our contact form so we can get in touch to discuss how your needs can be met.

Radio Signals and Health
2025-08-28 00:00 - 2025-10-17 23:30
Overview
The effect of radio transmissions on health has been studied extensively, leading to international standards for network antennas and exposure limits for workers and the public. Despite the ever-growing body of scientific knowledge, many people continue to be concerned about electromagnetic fields (EMFs) and their impact on health.
This three-week course looks at the state of the science, standards for mobile technologies, regulatory compliance and public awareness and education.
Course Objectives

Understand public concerns and the accumulated knowledge about the health effects of EMFs.
Learn about internationally accepted safety requirements for radio transmissions.
Learn how to respond to public safety concerns and increase awareness of the science.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during one live Ask the Expert session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Competition Policy in the Digital Age
2025-09-04 08:00 - 17:00
Overview
Competition in mobile telecommunications is multifaceted and dynamic. Regulatory authorities must be alert to rapid technological changes that impact infrastructure competition.
This four-week course provides a foundation for understanding the rules of competition and the regulatory powers that apply to the telecommunications sector, taking into account the wider competitive landscape that now includes Over-The-Top players.
Course Objectives

Understand the application of competition law as it applies to the telecommunications sector, especially abuse of dominance and merger control.
Look at the interaction between competition law and regulation, especially Significant Market Power/Dominant Carrier regulation.
Compare the treatment of the telecommunications sector in regulation and competition law with the situation in the wider communications ecosystem.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The Evolution of Radio Access Networks: Disaggregation, Open RAN and 6G
2025-09-08 08:00 - 17:00
Overview
The Radio Access Network (RAN) is a key component of mobile operators’ infrastructure, as it provides the coverage and capacity necessary for subscribers to access voice and data services.
Motivated by the convergence of several technical, commercial and geopolitical factors, mobile network operators have been investigating and supporting a shift towards the use of virtualisation, disaggregation and open interfaces in the RAN. The hope is that opening up proprietary elements and interfaces in the RAN will increase competition in the telecoms equipment market by encouraging new, innovative vendors to enter the market.
This course examines the issues around a shift towards an open and disaggregated RAN, looks at alliances and initiatives in the Open RAN movement and examines the impact that these industry headwinds will have on the development of the 6G standard.
Course Objectives

Understand the fundamentals of open, virtualised and disaggregated RAN
Understand the ramifications – in terms of standards, deployment, network management, security and use cases – of a move to towards Open RAN
Become knowledgeable about the challenges associated with current open and virtualised approaches to the RAN
Have insights into the geopolitical drivers for open interfaces and supply chain diversification in the mobile telecoms equipment market
Understand the policy and regulatory enablers for these new approaches to the RAN

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of eight sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Addressing the Digital Divide
2025-09-08 08:00 - 2025-10-28 23:30
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/11/Addressing-the-Digital-Divide-720p.mp4

Overview
Although the world is more connected than ever before, not everyone currently benefits. This course focuses on both expanding mobile broadband coverage (especially in rural areas) and on accelerating mobile internet adoption, which is the biggest challenge we face in addressing the digital divide. Packed with the latest GSMA insights into the barriers to digital inclusion, the course also details concrete policy actions that can be used to address them.
Course Objectives

Gain a better understanding of the factors impacting the digital divide
Understand the policy levers that can help bridge the digital divide
Create an action plan to address the digital divide in your country

With Thanks To Our Partners
This training has been developed by the GSMA Connected Society programme, which is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of five sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after six weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Spectrum Management for Mobile Telecommunications
2025-09-15 00:00 - 2025-11-04 23:30
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/12/Spectrum-Management-for-Mobile-Telecommunications-720p.mp4

Overview
This course considers the history and technical evolution of mobile telecommunications before moving on to cover the core functions of the spectrum manager. Participants will learn about how spectrum is used, the characteristics of spectrum bands and the progression of mobile technologies.
The course also covers the principles of spectrum planning at national and international levels and includes a deep dive into spectrum licensing and an overview of regulatory issues related to spectrum.
Course Objectives

Understand the processes and approaches to spectrum allocation and licensing.
Learn how spectrum management is changing in the ever-evolving communications sector.
Understand how the concepts can be applied to the spectrum conditions in your own country.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of eight sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Cybersecurity in the context of mobile telecoms (in-person training)
2025-09-23 - 2025-09-24
Overview
This course looks at how the mobile industry deals with security challenges across the ecosystem. As digital services, underpinned by fast, high-performance networks, play an increasingly vital role in the way people live and businesses operate, protection against threats to mobile networks and devices is crucial.
The course starts with an introductory module explaining the key concepts and outlining the security challenges operators face today, while later modules explore in more detail various risks including network and infrastructure security, mobile device security and fraud and misuse. The course also considers the role of governments and the private sector in cybersecurity, as well as national security strategies and frameworks.
Course Objectives

Understand the key concepts related to security in the mobile ecosystem.
Understand the importance of robust security and protections for consumers.
Learn about the policy and regulatory enablers that can help the mobile sector remain a secure environment for governments, enterprises and consumers.
Understand the challenges that emerging technologies such as AI and quantum computing may have on the mobile security landscape.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must attend the in-person training. You will also need to fill out the course survey.

Big Data and Artificial Intelligence for Impact
2025-09-29 00:00 - 23:30

Bridging the Mobile Gender Gap
2025-10-06 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2024/08/Bridging-the-Mobile-Gender-Gap-720p.mp4

Overview
There is currently a significant gender gap associated with access to, and use of, the Internet and mobile broadband services. This course aims to help policymakers understand the size and drivers of the mobile gender gap in low- and middle-income countries and provides insights and recommendations on how to improve digital inclusion for women.
It focuses on mobile, since mobile has the power to transform lives and deliver broader societal benefits, providing citizens with access to life-enhancing services, often for the first time. Mobile is key to digital inclusion since it is now the primary way in which many gain access to the internet.
The course also focuses specifically on women, since despite the rapid growth in mobile technology, there remains a gender gap in mobile phone access and use. This means that women are missing out on the benefits of mobile connectivity – it is critical for both women and society that this gender gap is addressed. In an increasingly connected world we cannot afford to leave anyone behind.
Course Objectives

Gain a better understanding of the issue and need for urgent action
Discover how gender perspectives can be integrated into strategies, policies, plans and budgets so they explicitly address women’s needs, circumstances and preferences
Learn how barriers such as affordability, safety and security concerns, digital skills, access, and the availability of relevant content can be addressed
Learn about what other governments are doing to improve women’s digital inclusion
Develop an action plan for your country to reduce the mobile gender gap.

With Thanks To Our Partners
This course is offered through the GSMA Connected Women programme, which works with governments, the mobile industry, the development community and others to improve digital and financial inclusion for women in low- and middle-income countries. The programme is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must complete all course content and fill out the course survey.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Principles of Mobile Privacy and Security (in-person training)
2025-10-18 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2019/12/Principles-of-Mobile-Privacy-and-Security-720p.mp4

Overview
The growth of the mobile internet and converged services is creating new challenges related to the use and protection of people’s personal information. The legal landscape is also evolving to address the challenges related to privacy and security posed by emerging technologies and enhanced data processing capabilities.
This course investigates the current state of mobile privacy and security, highlights research into consumer attitudes towards their privacy and examines current and emerging regulations around the world.
The course also reviews the GSMA’s universal Mobile Privacy Principles, Privacy Design Guidelines for App Developers and industry initiatives that give consumers more control over how their information is used and processed.
Course Objectives

Understand the key aspects of mobile privacy, data protection, security concepts and consumer trust.
Consider the role of mobile operators, internet content providers and consumers in respecting and protecting the privacy of consumers.
Discover how regulation can be applied effectively to protect consumer privacy and security in a converged world.
Explore practical solutions and initiatives that enable the operationalisation of privacy and security within mobile operator environments.
Establish a good foundation in privacy and data protection as well as security principles as they apply within the mobile industry.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to ten hours of CPD training.

To qualify for a course completion certificate, you must attend the in-person sessions and fill out the course survey.

Mobile Connectivity and the AI Revolution (in-person training)
2025-10-19 00:00
Overview
This one-day course offers a comprehensive introduction to artificial intelligence (AI), its applications within the mobile ecosystem and beyond, and the governance frameworks shaping its use.

The course begins by exploring AI’s foundational concepts, emphasising its dependence on high-quality data. It examines various AI techniques, fields and applications while assessing both the strengths and limitations of the technology.

A key focus is the impact of AI on mobile telecommunications and other industries. Participants will explore how AI is transforming mobile networks through automation, predictive maintenance, and enhanced customer experiences. The course also addresses key challenges faced by organisations seeking to harness AI’s full potential.

The concept of responsible AI is introduced, highlighting its benefits and practical implementation strategies. Additionally, the course examines AI governance, analysing how global organisations and governments are addressing regulatory challenges. Special attention is given to the EU’s AI Act and its risk-based approach, which is expected to be influential on other AI regulations worldwide.

Course Objectives

Gain a solid understanding of AI’s foundational principles and applications.

Assess AI’s impact on various industries, with an emphasis on mobile telecommunications.

Explore responsible AI principles and strategies for implementation.

Evaluate international approaches to AI governance and regulation.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the in-person training and complete the feedback survey.

Climate Change and the Mobile Industry
2025-10-23 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2023/11/Climate-Change-and-the-Mobile-Industry.mp4

Overview
This four-week course aims to inform telecommunications policymakers and regulators, particularly those in emerging and developing markets, about the multifaceted relationship between mobile technologies and climate change. It also discusses how the mobile industry is reducing its own impacts on climate change while also enabling climate action in other sectors. Furthermore, it details how policymakers can facilitate climate action across the mobile ecosystem and beyond. This course will also be helpful to other important stakeholders, including energy and climate-related policymakers seeking to better understand how mobile technologies can contribute to climate action; and relevant international organisations and NGOs who are interested in the intersection between digital and mobile technologies and climate change.
Course Objectives
Understand the drivers and impacts of climate change
Learn how mobile operators are mitigating their climate impacts
Learn about the importance of responsible management of used mobile phones and other electronic equipment and waste
Understand the opportunities for digital and mobile technologies to support broader action on climate change mitigation and adaptation
Learn about the policy and regulatory enablers that can help the mobile sector have maximum impact on climate action
Course Enrolment Criteria
This course is open to:
• Regulators
• Policymakers
• Representatives from academia and international organisations working on regulatory or policy issues. We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask The Expert sessions as well as on the course forum.
There will be a live Ask the Expert session during this course, and you should have viewed all the course content by the time the last chat session takes place. However, you will have three extra weeks to complete the course. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
It should not take you more than two to three hours of study time per week to complete the course in four weeks.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please let us know via our contact form so we can get in touch to discuss how your needs can be met.

Radio Signals and Health
2025-10-27 09:00 - 16:00
Overview
The effect of radio transmissions on health has been studied extensively, leading to international standards for network antennas and exposure limits for workers and the public. Despite the ever-growing body of scientific knowledge, many people continue to be concerned about electromagnetic fields (EMFs) and their impact on health.
This three-week course looks at the state of the science, standards for mobile technologies, regulatory compliance and public awareness and education.
Course Objectives

Understand public concerns and the accumulated knowledge about the health effects of EMFs.
Learn about internationally accepted safety requirements for radio transmissions.
Learn how to respond to public safety concerns and increase awareness of the science.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Addressing the Digital Divide
2025-11-03 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/11/Addressing-the-Digital-Divide-720p.mp4

Overview
Although the world is more connected than ever before, not everyone currently benefits. This course focuses on both expanding mobile broadband coverage (especially in rural areas) and on accelerating mobile internet adoption, which is the biggest challenge we face in addressing the digital divide. Packed with the latest GSMA insights into the barriers to digital inclusion, the course also details concrete policy actions that can be used to address them.
Course Objectives

Gain a better understanding of the factors impacting the digital divide
Understand the policy levers that can help bridge the digital divide
Create an action plan to address the digital divide in your country

With Thanks To Our Partners
This training has been developed by the GSMA Connected Society programme, which is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of five sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live Ask the Expert session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after six weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.

Cybersecurity in the context of mobile telecoms
2025-11-03 08:00 - 17:00
Overview
This course looks at how the mobile industry deals with security challenges across the ecosystem. As digital services, underpinned by fast, high-performance networks, play an increasingly vital role in the way people live and businesses operate, protection against threats to mobile networks and devices is crucial.
The course starts with an introductory module explaining the key concepts and outlining the security challenges operators face today, while later modules explore in more detail various risks including network and infrastructure security, mobile device security, fraud, scams and misuse. The course also considers the role of governments and the private sector in cybersecurity, as well as national security strategies and frameworks.
Course Objectives

Understand the key concepts related to security in the mobile ecosystem.
Understand the importance of robust security and protections for consumers.
Learn about the policy and regulatory enablers that can help the mobile sector remain a secure environment for governments, enterprises and consumers.
Understand the challenges that emerging technologies such as AI and quantum computing may have on the mobile security landscape.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Spectrum Management for Mobile Telecommunications (in-person training)
2025-11-04 - 2025-11-05
Overview
This course considers the history and technical evolution of mobile telecommunications before moving on to cover the core functions of the spectrum manager. Participants will learn about how spectrum is used, the characteristics of spectrum bands and the progression of mobile technologies.
The course also covers the principles of spectrum planning at national and international levels and includes a deep dive into spectrum licensing and an overview of regulatory issues related to spectrum.
Course Objectives

Understand the processes and approaches to spectrum allocation and licensing.
Learn how spectrum management is changing in the ever-evolving communications sector.
Understand how the concepts can be applied to the spectrum conditions in your own country.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must fill out the course survey.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Mobile Connectivity and the AI Revolution
2025-11-04 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/05/Mobile-Connectivity-and-the-AI-Revolution-720p.mp4

Overview
This four-week course offers a comprehensive introduction to artificial intelligence (AI), its applications within the mobile ecosystem and beyond, and the governance frameworks shaping its use.

The course begins by exploring AI’s foundational concepts, emphasising its dependence on high-quality data. It examines various AI techniques, fields and applications while assessing both the strengths and limitations of the technology.

A key focus is the impact of AI on mobile telecommunications and other industries. Participants will explore how AI is transforming mobile networks through automation, predictive maintenance, and enhanced customer experiences. The course also addresses key challenges faced by organisations seeking to harness AI’s full potential.

The concept of responsible AI is introduced, highlighting its benefits and practical implementation strategies. Additionally, the course examines AI governance, analysing how global organisations and governments are addressing regulatory challenges. Special attention is given to the EU’s AI Act and its risk-based approach, which is expected to be influential on other AI regulations worldwide.

Course Objectives

Gain a solid understanding of AI’s foundational principles and applications.

Assess AI’s impact on various industries, with an emphasis on mobile telecommunications.

Explore responsible AI principles and strategies for implementation.

Evaluate international approaches to AI governance and regulation.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the in-person training and complete the feedback survey.
You do not have to complete a final project to earn a course completion certificate, but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project, the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.
There will be two live chat sessions during this course, and you should have viewed all the course content by the time the last chat session takes place. However, you will have three extra weeks to complete the course. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
It should not take you more than two to three hours of study time per week to complete the course in three weeks.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.

Climate Change and the Mobile Industry course (face-to-face)
2025-11-27 08:30 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2023/11/Climate-Change-and-the-Mobile-Industry.mp4

Overview
The in-person training course aims to inform telecommunications policymakers and regulators, particularly those in emerging and developing markets, about the multifaceted relationship between mobile technologies and climate change. It also discusses how the mobile industry is reducing its own impacts on climate change while also enabling climate action in other sectors. Furthermore, it details how policymakers can facilitate climate action across the mobile ecosystem and beyond. This course will also be helpful to other important stakeholders, including energy and climate-related policymakers seeking to better understand how mobile technologies can contribute to climate action; and relevant international organisations and NGOs who are interested in the intersection between digital and mobile technologies and climate change.

Course objectives

Understand the drivers and impacts of climate change

Learn how mobile operators are mitigating their climate impacts

Learn about the importance of responsible management of used mobile phones and other electronic equipment and waste

Understand the opportunities for digital and mobile technologies to support broader action on climate change mitigation and adaptation

Learn about the policy and regulatory enablers that can help the mobile sector have maximum impact on climate action

Course Completion Certificates

All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the face-to-face course sessions and fill out the course survey.

Shaping the Future of Connectivity: Policies to Promote Investment in Mobile Networks
2025-12-01
Overview
Mobile connectivity is a cornerstone of digital economic growth, enabling innovation, productivity and inclusion. Sustained investment in resilient network infrastructure is essential to meet evolving connectivity demands. Policymakers and regulators play a critical role in establishing enabling frameworks that encourage sustainable capital deployment by operators and ecosystem partners, ensuring long-term digital competitiveness and societal benefit.

This two-day course will provide an overview of mobile network investment, exploring the evolution of the mobile ecosystem, the strategic value of infrastructure and regional market dynamics. It will also cover key investment drivers, regulatory and taxation challenges and policy measures to support a more sustainable environment for mobile infrastructure investment.

Course Objectives

Understand the foundational role of mobile connectivity in shaping and supporting digital economies.

Analyse the structure of the mobile ecosystem, identifying the functions of key players such as operators, infrastructure providers, device manufacturers, content/app providers and cloud/hyperscale companies.

Evaluate the transition from traditional, vertically integrated telecommunications models to modern platform-based approaches within the industry.

Trace the technological evolution from 2G/3G voice and SMS services to advanced technologies such as 4G, 5G, 6G, IoT, AI and cloudification.

Examine the impact of digital platforms and multisided market dynamics on policy, investment and national competitiveness.

Discuss the strategic importance of creating a sustainable investment environment for mobile infrastructure.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the UK Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.
To qualify for a course completion certificate, you must view all of the course sessions and answer all of the quiz questions correctly. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate, but we strongly encourage you to create one. Creating a final project will give you an opportunity to reflect on the principles covered during the course and may help you discover how they could be applied to scenarios in your own country. If you submit a final project, the course trainer will provide valuable feedback that you may find useful.
Course Structure and Study Time
The course consists of eight sessions, and you will gain access to all of them on the course start date. You can ask questions about the content of the course during the live chat sessions as well as on the course forum.
There will be two live chat session during this course. You should view all course content before the last chat session takes place. However, you will have three extra weeks to complete the course. If after nine weeks you have not completed the course, you will have to start it again next time it is offered.
It should not take you more than two to three hours of study time per week to complete the course in six weeks.
If you decide to submit a final project, it should take you four to six hours to complete. You will have nine weeks to submit your final project.

Gestión de Espectro para Telecomunicaciones Móviles
2025-12-02 08:00 - 17:00
Acerca del curso
Los participantes aprenderán cómo se usa el espectro, las características de diferentes bandas de frecuencias y el progreso de las tecnologías móviles. Este curso también abarca los principios de planificación del espectro a nivel nacional e internacional, asimismo incluye el otorgamiento de licencias para el uso de frecuencias y una perspectiva general en temas regulatorios relacionados.
Objetivos de aprendizaje:

Conocer los procesos y métodos de concesión de licencias de espectro.

Ponerse al tanto de las tendencias en el crecimiento del sector móvil y la demanda de datos.

Poder aplicar los conceptos en su contexto nacional y cómo desarrollar su propia hoja de ruta para el espectro.

Todos los participantes del curso recibirán un certificado acreditado por United Kingdom Telecommunications Academy (UKTA), una organización internacional reconocida a nivel global en la provisión de educación técnica y vocacional en el sector de telecomunicaciones. El curso será impartido en español, así como los materiales que se usarán durante el curso.
