GSMA Training

Personal Data in the Context of Mobile Networks
2022-01-01 08:00 - 2025-12-31 17:00 (Europe/London)
Overview
Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.
The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.
Course Objectives

Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 6 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of seven short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The importance of sustainability and ESG to the mobile industry
2022-01-01 08:00 - 2025-12-31 17:00
Overview
Sustainability is one of the defining issues of our generation. Consumers, employees and regulators are increasingly vocal regarding their expectations for companies to act responsibly and to demonstrate how they create value to society.
Operating in a responsible and sustainable way is not just about doing the right thing for society or the environment — it also makes business sense in today’s commercial environment. This course looks at why operating responsibly is so important for companies in the mobile sector, and highlights how the industry is moving towards more effective and consistent approaches to measuring and communicating ESG performance.
Unfortunately, previous reporting approaches were fragmented and burdensome, due to the multitude of global ESG reporting standards and an ‘alphabet soup’ of standard-setters. This was hindering meaningful action and transformation. However, the sector has now defined at set of industry-specific ESG KPIs to streamline the process.
This course explains why ESG KPIs are important, details the new KPIs that have been designed specifically for the mobile industry and explains the practical steps operators are taking to implement these metrics in their ESG reports.
Course Objectives

Learn about the key elements of operating responsibly
Understand the main challenges for mobile operators
Learn about specific ESG KPIs that have been designed for the mobile industry
Understand the value of the ESG KPIs
Learn about operators’ ESG-related projects and initiatives via a number of case studies

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of five short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

5G : La voie vers la prochaine génération
2023-04-03 - 2024-05-30
Aperçu

Le secteur mobile s’apprête à entamer la transition vers la technologie de la cinquième génération (5G), qui reposera sur les accomplissements de la 4G tout en créant de nouvelles opportunités en termes d’innovation. La 5G marquera le début d’une ère nouvelle où la connectivité est appelée à devenir de plus en plus fluide et souple.

Ce cours couvre les principaux aspects de la 5G et se penche sur le rôle que les pouvoirs publics et les régulateurs peuvent jouer pour aider à débloquer les avantages des services futurs de la 5G pour leurs citoyens.

Objectifs de la formation

En apprendre plus sur les technologies et les concepts sous-jacents associés à la 5G.

Découvrir les principales différences entre la 5G et les générations précédentes de la technologie mobile.

Comprendre comment les États et les régulateurs peuvent contribuer à accélérer le développement de la technologie et des services 5G dans leur pays.

Critères d’inscription à la formation
Voici à qui cette formation est ouverte :

Les régulateurs
Les décideurs politiques
Les représentants du milieu universitaire et d’organisations internationales travaillant sur des questions de réglementation ou de politiques publiques

Nous ne sommes pas en mesure d’accepter les candidatures de particuliers travaillant dans le secteur privé ou de personnes extérieures aux domaines des politiques publiques ou de la réglementation.

Certificat de formation

Tous nos cours sont accrédités par la UK Telecoms Academy (UKTA) et peuvent servir de justificatif de développement professionnel.

Pour avoir droit à un certificat de formation, vous devez visionner toutes les sessions du cours et répondre correctement à toutes les questions quiz qui vous seront posées à mesure que vous progressez d’une session à l’autre.

Il vous sera aussi demandé de répondre à l’enquête sur la formation.

Structure de la formation et temps d’étude

Ce cours consiste de quatre sessions et vous aurez accès à tous elles dès le début du cours. Vous aurez sept semaines pour compléter le cours. Si au bout de sept semaines, vous n’avez pas terminé le cours, vous devrez le reprendre au début la prochaine fois qu’il sera proposé.

GSMA Capacity Building: Induction Pathway (IPW)
2024-01-04 08:00 - 2024-12-26 17:00
Welcome to the GSMA Capacity Building Induction Pathway Programme (IPW).
Background
The continual rapid pace of change across the mobile sector has presented challenges for regulatory authorities as knowledge gaps have continued to grow in key mobile policy areas. Since 2014, the GSMA’s Capacity Building Programme has sought to address this by designing training courses exclusively for policymakers and regulators working within the telecommunications field.
These short courses – accredited by the UKTA – have been delivered to thousands of regulatory professionals from over 180 countries. Training is provided both in person and remotely, and the GSMA work with various partners worldwide to ensure the delivery of impactful training at scale.
Induction Pathway (IPW)
The invitation only pathway is new for 2024. Three regulatory Authorities from Somalia, Uganda and Zimbabwe have been selected to take part in the programme, participants will complete 12 short Capacity Building courses over the year.
Objectives

Develop expertise in telecommunications policy and acquire strategic regulatory knowledge understanding the role of various mobile policies in shaping the industry, fostering innovation, and ensuring fair competition.
Develop a global perspective by exploring international best practices, case studies, and regulatory approaches from diverse regions.
Understand the role of telecommunications in national development and contribute to shaping policies that align with broader socioeconomic objectives.
Develop a professional network starting with fellow participants therefore fostering mutual support and shared knowledge

Courses

Leveraging Mobile to Achieve SDG Targets
Internet of Things
Addressing the Digital Divide
Bridging the Mobile Gender Gap
Mobile Money
Principles of Mobile Privacy
Climate Change and the Mobile Industry
Spectrum Management for Mobile Telecommunications
5G — The Path to the Next Generation
The Role of Mobile in Humanitarian Action
Children’s Rights and Connectivity
Big Data Analytics and Artificial Intelligence for Impact

The programme launch is scheduled for 4th January 12:00 UK time and attendance is mandatory. You will receive a separate calendar invite for this MS Teams hosted session.
From 4th January, each course on the Induction Pathway will be made available to you on your my learning page on a monthly basis.
For technical support, please email capacitybuilding@gsma.com

The Role of Mobile in Humanitarian Action
2024-01-18 05:00 - 2024-03-08 22:00
Overview
The need for humanitarian assistance is on the rise. A recent report from the UN OCHA estimates that 235 million people worldwide currently require assistance and protection.
New partnership models and innovative tools and approaches are crucial to address this growing humanitarian challenge. As a result, mobile technology is now critical to the success of disaster response efforts and the delivery of humanitarian aid. Policymakers and regulators need to better understand how they can support these efforts through effective policies.
This three-week course looks at the role of policymakers and mobile operators in disaster response management and the effect they can have on the acceleration of aid delivery during and after a humanitarian crisis.
Course Objectives

Learn how improved coordination between mobile operators, governments, regulatory authorities and the humanitarian community can mitigate risks during times of crisis.
Discover how regulators around the world are adopting flexible approaches to policy during emergencies to positively impact response efforts.
Understand and explore how mobile platforms can digitise humanitarian aid delivery channels.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Leveraging Mobile to Achieve SDG Targets
2024-04-18 08:00 - 2024-06-14 17:00
Overview
Between now and 2030, the mobile industry will bring billions of people and things online, helping to enrich the lives of citizens around the world and deliver on the sustainable development goals (SDGs) set by the United Nations. The SDGs serve as the world’s to-do list to end poverty, reduce inequalities and tackle climate change.
This five-week course offers practical advice and case studies to help governments understand how they can harness the power of mobile in their efforts to achieve national sustainable development targets.
Course Objectives

Gain critical insights into the impact of the mobile industry on sustainable development, including the powerful effect it has on the activities of other industries.
Understand the policy frameworks and regulatory levers needed to maximise the impact of mobile on the implementation of national SDGs action plans.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All of our courses are certified by the UK Telecoms Academy (UKTA) and can be used as evidence of professional development.
To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of nine sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in five weeks. You will have, however, eight weeks to complete it. If after eight weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have eight weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Analyse du big data et intelligence artificielle à des fins d’impact
2024-05-16 09:00 - 17:00
Aperçu
Le changement climatique, les maladies infectieuses, les catastrophes naturelles, la pollution atmosphérique, les migrations et la pauvreté figurent parmi les plus grands enjeux auxquels le monde est confronté aujourd’hui. Cette formation de quatre semaines examine le rôle que peuvent jouer la technologie mobile, l’analyse avancée des données et l’intelligence artificielle à améliorer considérablement l’efficacité de la planification et des réponses à ces défis. Elle envisage également comment une prise de décisions s’appuyant sur des renseignements peut inciter l’adoption et l’utilisation responsable de l’analyse des données mobiles et de l’intelligence artificielle pour accélérer les progrès accomplis dans la réalisation des Objectifs de développement durable des Nations Unies.
Objectifs de la formation

Découvrir ce que sont l’analyse des données mobiles et l’intelligence artificielle et comment les données mobiles sont générées et transformées en des renseignements pour créer des produits et des services puissants
Comprendre l’importance de créer des produits et des services évolutifs, accompagnés de modèles économiques durables pour dégager des avantages à long terme
Obtenir des renseignements essentiels sur la réglementation et les normes en vigueur (et émergentes) relatives à l’utilisation responsable et éthique de l’analyse des données mobiles et de l’intelligence artificielle
Étudier des scénarios d’utilisation qui illustrent la manière dont il est possible de tirer parti de l’analyse des données mobiles et de l’intelligence artificielle pour avoir un impact durable
En savoir plus sur les composants nécessaires à l’instauration d’un cadre politique et réglementaire propice à l’essor de l’analyse des données mobiles et de l’intelligence artificielle dans votre pays

Critères d’inscription à la formation
Voici à qui cette formation est ouverte :

Les régulateurs
Les décideurs politiques
Les représentants du milieu universitaire et d’organisations internationales travaillant sur des questions de réglementation ou de politiques publiques

Nous ne sommes pas en mesure d’accepter les candidatures de particuliers travaillant dans le secteur privé ou de personnes extérieures aux domaines des politiques publiques ou de la réglementation.
Certificat de formation
Toutes nos formations sont certifiées par l’UK Telecoms Academy (UKTA) et peuvent servir de justificatif de développement professionnel.
Pour avoir droit à un certificat de formation, vous devez visionner toutes les sessions de la formation et répondre correctement à toutes les questions de quiz qui vous seront posées à la fin de chaque session.
Il vous sera aussi demandé de répondre à l’enquête sur la formation.
Structure de la formation et temps d’étude
Dans la mesure où cette formation se fait sans animateur, vous pouvez la suivre à votre guise.
Elle consiste en quatre sessions, auxquelles vous aurez accès dès que vous entamerez la formation.

Competition Policy in the Digital Age
2024-07-24 00:00 - 2024-07-25 23:59
Overview
Competition in mobile telecommunications is multifaceted and dynamic. Regulatory authorities must be alert to rapid technological changes that impact infrastructure competition.
This two-day course provides a foundation for understanding the rules of competition and the regulatory powers that apply to the telecommunications sector, taking into account the wider competitive landscape that now includes Over-The-Top players.
Course Objectives

Understand the application of competition law as it applies to the telecommunications sector, especially abuse of dominance and merger control.
Look at the interaction between competition law and regulation, especially Significant Market Power/Dominant Carrier regulation.
Compare the treatment of the telecommunications sector in regulation and competition law with the situation in the wider communications ecosystem.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must attend the face-to-face training and fill out the course survey.
Course Structure and Study Time
The course consists of six sessions in a two-day face-to-face training and you will gain access to all of them on the course start date.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Bridging the Mobile Gender Gap
2024-07-30 09:00 - 2024-09-17 23:59
Introduction

https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2024/08/Bridging-the-Mobile-Gender-Gap-720p.mp4

Overview
There is currently a significant gender gap associated with access to, and use of, the internet and mobile broadband services. This course aims to help policymakers understand the size and drivers of the mobile gender gap in low- and middle-income countries and provides insights and recommendations on how to improve digital inclusion for women.
It focuses on mobile, since mobile has the power to transform lives and deliver broader societal benefits, providing citizens with access to life-enhancing services, often for the first time. Mobile is key to digital inclusion since it is now the primary way in which many gain access to the internet.
The course also focuses specifically on women, since despite the rapid growth in mobile technology, there remains a gender gap in mobile phone access and use. This means that women are missing out on the benefits of mobile connectivity – it is critical for both women and society that this gender gap is addressed. In an increasingly connected world we cannot afford to leave anyone behind.
Course Objectives

Gain a better understanding of the issue and need for urgent action
Discover how gender perspectives can be integrated into strategies, policies, plans and budgets so they explicitly address women’s needs, circumstances and preferences
Learn how barriers such as affordability, safety and security concerns, digital skills, access, and the availability of relevant content can be addressed
Learn about what other governments are doing to improve women’s digital inclusion
Develop an action plan for your country to reduce the mobile gender gap.

With Thanks To Our Partners
This course is offered through the GSMA Connected Women programme, which works with governments, the mobile industry, the development community and others to improve digital and financial inclusion for women in low- and middle-income countries. The programme is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the face-to-face sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Climate Change and the Mobile Industry
2024-08-15 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2023/11/Climate-Change-and-the-Mobile-Industry.mp4

Overview
This four-week course aims to inform telecommunications policymakers and regulators, particularly those in emerging and developing markets, about the multifaceted relationship between mobile technologies and climate change. It also discusses how the mobile industry is reducing its own impacts on climate change while also enabling climate action in other sectors. Furthermore, it details how policymakers can facilitate climate action across the mobile ecosystem and beyond. This course will also be helpful to other important stakeholders, including energy and climate-related policymakers seeking to better understand how mobile technologies can contribute to climate action; and relevant international organisations and NGOs who are interested in the intersection between digital and mobile technologies and climate change.
Course Objectives
Understand the drivers and impacts of climate change
Learn how mobile operators are mitigating their climate impacts
Learn about the importance of responsible management of used mobile phones and other electronic equipment and waste
Understand the opportunities for digital and mobile technologies to support broader action on climate change mitigation and adaptation
Learn about the policy and regulatory enablers that can help the mobile sector have maximum impact on climate action
Course Enrolment Criteria
This course is open to:
• Regulators
• Policymakers
• Representatives from academia and international organisations working on regulatory or policy issues. We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask The Expert sessions as well as on the course forum.
There will be a live Ask the Expert session during this course, and you should have viewed all the course content by the time the last chat session takes place. However, you will have three extra weeks to complete the course. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
It should not take you more than two to three hours of study time per week to complete the course in four weeks.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Addressing the Digital Divide course (face-to-face)
2024-10-11 09:00 - 17:00 | 1150 Connecticut Ave NW, Washington DC 20036 (USTTI office), United States
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/11/Addressing-the-Digital-Divide-720p.mp4

Overview
Although the world is more connected than ever before, not everyone currently benefits. This course focuses on both expanding mobile broadband coverage (especially in rural areas) and on accelerating mobile internet adoption, which is the biggest challenge we face in addressing the digital divide. Packed with the latest GSMA insights into the barriers to digital inclusion, the course also details concrete policy actions that can be used to address them.
Course Objectives

Gain a better understanding of the factors impacting the digital divide
Understand the policy levers that can help bridge the digital divide
Create an action plan to address the digital divide in your country

With Thanks To Our Partners
This training has been developed by the GSMA Connected Society programme, which is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.

Join us for a free, invitation-only, in-person training session on “Addressing the Digital Divide”. Available exclusively for Policymakers and Regulators, the one-day course will run at 1150 Connecticut Ave NW, Washington DC 20036 (USTTI office) from 09:00 – 17:00 pm on 11th October.

Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the face-to-face course sessions and fill out the course survey.

5G - The Path to the Next Generation
2024-11-04 00:00 - 2024-12-24 23:59
Overview
The mobile industry is embarking on the transition to fifth-generation (5G) technology, which builds on the achievements of 4G while also creating new opportunities for innovation. 5G is ushering in a new era that will see connectivity become increasingly fluid and flexible.
This three-day face-to-face course covers the key aspects of 5G technology and examines the role governments and regulators can play in helping unlock the benefits of future 5G services for their citizens.
Course Objectives

Learn about the underlying technologies and concepts associated with 5G.
Discover the key differences between 5G and previous generations of mobile technology.
Understand how governments and regulators can help accelerate the development of 5G technology and services in their countries.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must attend all the course sessions and fill out the course survey.

Bridging the Mobile Gender Gap
2024-11-11 00:00 - 2025-01-06 23:59
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2024/08/Bridging-the-Mobile-Gender-Gap-720p.mp4

Overview
There is currently a significant gender gap associated with access to, and use of, the internet and mobile broadband services. This course aims to help policymakers understand the size and drivers of the mobile gender gap in low- and middle-income countries and provides insights and recommendations on how to improve digital inclusion for women.
It focuses on mobile, since mobile has the power to transform lives and deliver broader societal benefits, providing citizens with access to life-enhancing services, often for the first time. Mobile is key to digital inclusion since it is now the primary way in which many gain access to the internet.
The course also focuses specifically on women, since despite the rapid growth in mobile technology, there remains a gender gap in mobile phone access and use. This means that women are missing out on the benefits of mobile connectivity – it is critical for both women and society that this gender gap is addressed. In an increasingly connected world we cannot afford to leave anyone behind.
Course Objectives

Gain a better understanding of the issue and need for urgent action
Discover how gender perspectives can be integrated into strategies, policies, plans and budgets so they explicitly address women’s needs, circumstances and preferences
Learn how barriers such as affordability, safety and security concerns, digital skills, access, and the availability of relevant content can be addressed
Learn about what other governments are doing to improve women’s digital inclusion
Develop an action plan for your country to reduce the mobile gender gap.

With Thanks To Our Partners
This course is offered through the GSMA Connected Women programme, which works with governments, the mobile industry, the development community and others to improve digital and financial inclusion for women in low- and middle-income countries. The programme is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The Evolution of Radio Access Networks: Disaggregation, Open RAN and 6G
2024-12-16 08:00 - 17:00
Overview
The Radio Access Network (RAN) is a key component of mobile operators’ infrastructure, as it provides the coverage and capacity necessary for subscribers to access voice and data services.
Motivated by the convergence of several technical, commercial and geopolitical factors, mobile network operators have been investigating and supporting a shift towards the use of virtualisation, disaggregation and open interfaces in the RAN. The hope is that opening up proprietary elements and interfaces in the RAN will increase competition in the telecoms equipment market by encouraging new, innovative vendors to enter the market.
This course examines the issues around a shift towards an open and disaggregated RAN, looks at alliances and initiatives in the Open RAN movement and examines the impact that these industry headwinds will have on the development of the 6G standard.
Course Objectives

Understand the fundamentals of open, virtualised and disaggregated RAN
Understand the ramifications – in terms of standards, deployment, network management, security and use cases – of a move to towards Open RAN
Become knowledgeable about the challenges associated with current open and virtualised approaches to the RAN
Have insights into the geopolitical drivers for open interfaces and supply chain diversification in the mobile telecoms equipment market
Understand the policy and regulatory enablers for these new approaches to the RAN

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must attend all the course sessions and fill out the course survey.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.
Course Structure and Study Time
The course consists of eight sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The Role of Mobile in Humanitarian Action
2025-01-20 08:00 - 2025-03-11 17:00
Overview
The need for humanitarian assistance is on the rise. A recent report from the UN OCHA estimates that 235 million people worldwide currently require assistance and protection.
New partnership models and innovative tools and approaches are crucial to address this growing humanitarian challenge. As a result, mobile technology is now critical to the success of disaster response efforts and the delivery of humanitarian aid. Policymakers and regulators need to better understand how they can support these efforts through effective policies.
This three-week course looks at the role of policymakers and mobile operators in disaster response management and the effect they can have on the acceleration of aid delivery during and after a humanitarian crisis.
Course Objectives

Learn how improved coordination between mobile operators, governments, regulatory authorities and the humanitarian community can mitigate risks during times of crisis.
Discover how regulators around the world are adopting flexible approaches to policy during emergencies to positively impact response efforts.
Understand and explore how mobile platforms can digitise humanitarian aid delivery channels.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of five sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

An introduction to Non-Terrestrial Networks
2025-01-21 08:00 - 2028-12-24 17:00
Overview
This course is designed to provide policymakers and regulators with an in-depth understanding of Non-Terrestrial Networks (NTNs) and their integration with 5G technology. The course covers NTNs that are designed to deliver broadband to homes and business in order to compete with Fibre and Fixed Wireless Access solutions, such as Starlink, Eutelsat OneWeb and Amazon Kuiper. However, the main focus of the course is on direct-to-device (D2D) solutions. These are an emerging class of satellite services that can establish a direct connection between a satellite and a smartphone.
Course Objectives

Gain insights into the different types of NTNs that are in use and under development
Understand the key technologies associated with NTNs, including those used for direct-to-device services
Identify the regulatory and security challenges associated with the deployment and management of NTNs in the context of 5G networks

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to six hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date.
It should not take you more than two to three hours of study time per week to complete the course in two weeks. You will have, however, four weeks to complete it.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Big Data Analytics and Artificial Intelligence for Impact
2025-04-21 00:00 - 2025-06-16 23:30
Overview
Climate change, infectious diseases, disasters, air pollution, migration and poverty are among the most critical challenges the world faces today. This four-week course looks at the role mobile technology, advanced analytics and artificial intelligence can play in drastically improving the effectiveness and efficiency of planning and responses to these challenges. It also considers the ways in which insight-driven decision-making can encourage the adoption and responsible use of mobile data analytics and artificial intelligence to accelerate progress in delivering the United Nation’s Sustainable Development Goals.
Course Objectives

Discover what mobile data analytics and artificial intelligence (AI) are and how mobile data is generated and transformed to create powerful insight-led products and services
Understand the importance of building scalable products and services with accompanying sustainable business models to unlock long-term benefits
Gain critical insights into current (and emerging) regulation and standards covering the responsible and ethical use of mobile data analytics and AI
Explore use cases that illustrate the ways in which mobile data analytics and AI can be leveraged for sustainable impact
Learn about the components needed to develop an enabling policy and regulatory environment for mobile data analytics and AI to flourish in your country

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask The Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Addressing the Digital Divide (face-to-face course)
2025-05-20 08:00 - 18:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/11/Addressing-the-Digital-Divide-720p.mp4

Overview
Although the world is more connected than ever before, not everyone currently benefits. This course focuses on both expanding mobile broadband coverage (especially in rural areas) and on accelerating mobile internet adoption, which is the biggest challenge we face in addressing the digital divide. Packed with the latest GSMA insights into the barriers to digital inclusion, the course also details concrete policy actions that can be used to address them.
Course Objectives

Gain a better understanding of the factors impacting the digital divide
Understand the policy levers that can help bridge the digital divide
Create an action plan to address the digital divide in your country

With Thanks To Our Partners
This training has been developed by the GSMA Connected Society programme, which is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Join us for a free, invitation-only, in-person training session on “Addressing the Digital Divide”. This one-day course is available exclusively for Policymakers and Regulators.
Course Completion Certificates

All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend the face-to-face course sessions and fill out the course survey.

Big Data and Artificial Intelligence for Impact (in-person training)
2025-07-21 08:00 - 17:00
Overview
Climate change, infectious diseases, disasters, air pollution, migration and poverty are among the most critical challenges the world faces today. This course looks at the role mobile technology, advanced analytics and artificial intelligence can play in drastically improving the effectiveness and efficiency of planning and responses to these challenges. It also considers the ways in which insight-driven decision-making can encourage the adoption and responsible use of mobile data analytics and artificial intelligence to accelerate progress in delivering the United Nation’s Sustainable Development Goals.
Course Objectives

Discover what mobile data analytics and artificial intelligence (AI) are and how mobile data is generated and transformed to create powerful insight-led products and services
Understand the importance of building scalable products and services with accompanying sustainable business models to unlock long-term benefits
Gain critical insights into current (and emerging) regulation and standards covering the responsible and ethical use of mobile data analytics and AI
Explore use cases that illustrate the ways in which mobile data analytics and AI can be leveraged for sustainable impact
Learn about the components needed to develop an enabling policy and regulatory environment for mobile data analytics and AI to flourish in your country

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must attend all face-to-face sessions and complete the course survey.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Principles of Mobile Privacy and Security
2025-08-11 00:00 - 2025-09-22 23:30
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2019/12/Principles-of-Mobile-Privacy-and-Security-720p.mp4

Overview
The growth of the mobile internet and converged services is creating new challenges related to the use and protection of people’s personal information. The legal landscape is also evolving to address the challenges related to privacy and security posed by emerging technologies and enhanced data processing capabilities.
This course investigates the current state of mobile privacy and security, highlights research into consumer attitudes towards their privacy and examines current and emerging regulations around the world.
The course also reviews the GSMA’s universal Mobile Privacy Principles, Privacy Design Guidelines for App Developers and industry initiatives that give consumers more control over how their information is used and processed.
Course Objectives

Understand the key aspects of mobile privacy, data protection, security concepts and consumer trust.
Consider the role of mobile operators, internet content providers and consumers in respecting and protecting the privacy of consumers.
Discover how regulation can be applied effectively to protect consumer privacy and security in a converged world.
Explore practical solutions and initiatives that enable the operationalisation of privacy and security within mobile operator environments.
Establish a good foundation in privacy and data protection as well as security principles as they apply within the mobile industry.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of three sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Mobile Money for Financial Inclusion
2025-08-11 08:00 - 17:00
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/12/Mobile-Money-for-Financial-Inclusion-720p.mp4

Overview
Mobile money services have become a key enabler for financial inclusion, especially in low- and middle-income countries (LMICs). This has resulted in the growth and increased adoption of mobile money services, with the result that they now support 2.1 billion users in carrying out regular transactions. Despite the benefits of mobile money services, there are still areas that can be improved to increase their impact, especially in the area of policy and regulation. This course aims to support policymakers and regulators in understanding the contribution mobile money services make to financial inclusion in line with the OECD High-Level Financial Inclusion Principles, provide insights into current mobile money adoption trends, and identify appropriate regulatory frameworks that can be used to support licensing and oversight of mobile money services.
Course Objectives

Highlight how mobile technology can enable increased access to financial services and boost financial inclusion.
Provide regulators with a comprehensive understanding of the benefits and challenges of mobile money services.
Help course participants develop strategies to effectively promote and regulate mobile money services in their respective countries.
Highlight the essential principles and regulatory frameworks needed to create an enabling environment for mobile money.
Educate course participants about the potential risks and challenges associated with mobile money and ways to mitigate them, to ensure the safety and security of users’ funds.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Children’s Rights and Connectivity
2025-08-12 08:00 - 17:00
Overview
Connectivity and the digital environment are increasingly central to children’s lives. They afford numerous opportunities for the realisation of a number of children’s fundamental rights – such as access to information and education – but they can also create risks and play a role in rights violations.
This course looks at the various ways in which children are impacted by the digital environment. It considers the growing body of research on children’s digital experience, as well as the role of policymakers and other key stakeholders in promoting opportunities whilst combatting potential risks.
Course Objectives

Understand how child rights apply in the digital context
Learn about the risks and opportunities faced by children online
Reflect on emerging global standards and good practice in the policymaking space
Become familiar with the range of approaches that can help support the realisation of children’s rights to, through and in the digital environment.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please let us know via our contact form so we can get in touch to discuss how your needs can be met.

Internet of Things
2025-08-18 00:00 - 2025-10-07 23:59
Overview
Internet of Things (IoT) involves connecting devices to the internet across multiple networks to allow them to communicate with humans, applications and each other. IoT is set to have a huge impact on our daily lives, helping us to reduce traffic congestion, improve care for the elderly and create smarter homes and offices.
This four-week course will provide a high-level overview of the IoT concepts from a mobile perspective, outline the role IoT can play in enhancing the quality of life of citizens and explore the implications that IoT has for policymakers and regulators.
Course Objectives

Understand the benefits IoT can bring to citizens, consumers and businesses.
Learn about the key difference between IoT and traditional telecoms services.
Discover the regulatory implications of IoT.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of seven sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please let us know via our contact form so we can get in touch to discuss how your needs can be met.

Radio Signals and Health
2025-08-28 00:00 - 2025-10-17 23:30
Overview
The effect of radio transmissions on health has been studied extensively, leading to international standards for network antennas and exposure limits for workers and the public. Despite the ever-growing body of scientific knowledge, many people continue to be concerned about electromagnetic fields (EMFs) and their impact on health.
This three-week course looks at the state of the science, standards for mobile technologies, regulatory compliance and public awareness and education.
Course Objectives

Understand public concerns and the accumulated knowledge about the health effects of EMFs.
Learn about internationally accepted safety requirements for radio transmissions.
Learn how to respond to public safety concerns and increase awareness of the science.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during one live Ask the Expert session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Competition Policy in the Digital Age
2025-09-04 08:00 - 17:00
Overview
Competition in mobile telecommunications is multifaceted and dynamic. Regulatory authorities must be alert to rapid technological changes that impact infrastructure competition.
This four-week course provides a foundation for understanding the rules of competition and the regulatory powers that apply to the telecommunications sector, taking into account the wider competitive landscape that now includes Over-The-Top players.
Course Objectives

Understand the application of competition law as it applies to the telecommunications sector, especially abuse of dominance and merger control.
Look at the interaction between competition law and regulation, especially Significant Market Power/Dominant Carrier regulation.
Compare the treatment of the telecommunications sector in regulation and competition law with the situation in the wider communications ecosystem.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The Evolution of Radio Access Networks: Disaggregation, Open RAN and 6G
2025-09-08 08:00 - 17:00
Overview
The Radio Access Network (RAN) is a key component of mobile operators’ infrastructure, as it provides the coverage and capacity necessary for subscribers to access voice and data services.
Motivated by the convergence of several technical, commercial and geopolitical factors, mobile network operators have been investigating and supporting a shift towards the use of virtualisation, disaggregation and open interfaces in the RAN. The hope is that opening up proprietary elements and interfaces in the RAN will increase competition in the telecoms equipment market by encouraging new, innovative vendors to enter the market.
This course examines the issues around a shift towards an open and disaggregated RAN, looks at alliances and initiatives in the Open RAN movement and examines the impact that these industry headwinds will have on the development of the 6G standard.
Course Objectives

Understand the fundamentals of open, virtualised and disaggregated RAN
Understand the ramifications – in terms of standards, deployment, network management, security and use cases – of a move to towards Open RAN
Become knowledgeable about the challenges associated with current open and virtualised approaches to the RAN
Have insights into the geopolitical drivers for open interfaces and supply chain diversification in the mobile telecoms equipment market
Understand the policy and regulatory enablers for these new approaches to the RAN

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of eight sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live chat sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Addressing the Digital Divide
2025-09-08 08:00 - 2025-10-28 23:30
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/11/Addressing-the-Digital-Divide-720p.mp4

Overview
Although the world is more connected than ever before, not everyone currently benefits. This course focuses on both expanding mobile broadband coverage (especially in rural areas) and on accelerating mobile internet adoption, which is the biggest challenge we face in addressing the digital divide. Packed with the latest GSMA insights into the barriers to digital inclusion, the course also details concrete policy actions that can be used to address them.
Course Objectives

Gain a better understanding of the factors impacting the digital divide
Understand the policy levers that can help bridge the digital divide
Create an action plan to address the digital divide in your country

With Thanks To Our Partners
This training has been developed by the GSMA Connected Society programme, which is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of five sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after six weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Spectrum Management for Mobile Telecommunications
2025-09-15 00:00 - 2025-11-04 23:30
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/12/Spectrum-Management-for-Mobile-Telecommunications-720p.mp4

Overview
This course considers the history and technical evolution of mobile telecommunications before moving on to cover the core functions of the spectrum manager. Participants will learn about how spectrum is used, the characteristics of spectrum bands and the progression of mobile technologies.
The course also covers the principles of spectrum planning at national and international levels and includes a deep dive into spectrum licensing and an overview of regulatory issues related to spectrum.
Course Objectives

Understand the processes and approaches to spectrum allocation and licensing.
Learn how spectrum management is changing in the ever-evolving communications sector.
Understand how the concepts can be applied to the spectrum conditions in your own country.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of eight sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Cybersecurity in the context of mobile telecoms (in-person training)
2025-09-23 - 2025-09-24
Overview
This course looks at how the mobile industry deals with security challenges across the ecosystem. As digital services, underpinned by fast, high-performance networks, play an increasingly vital role in the way people live and businesses operate, protection against threats to mobile networks and devices is crucial.
The course starts with an introductory module explaining the key concepts and outlining the security challenges operators face today, while later modules explore in more detail various risks including network and infrastructure security, mobile device security and fraud and misuse. The course also considers the role of governments and the private sector in cybersecurity, as well as national security strategies and frameworks.
Course Objectives

Understand the key concepts related to security in the mobile ecosystem.
Understand the importance of robust security and protections for consumers.
Learn about the policy and regulatory enablers that can help the mobile sector remain a secure environment for governments, enterprises and consumers.
Understand the challenges that emerging technologies such as AI and quantum computing may have on the mobile security landscape.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must attend the in-person training. You will also need to fill out the course survey.

Big Data and Artificial Intelligence for Impact
2025-09-29 00:00 - 23:30
