GSMA Training

Personal Data in the Context of Mobile Networks
2022-01-01 08:00 - 2025-12-31 17:00 (Europe/London)
Overview
Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.
The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.
Course Objectives

Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 6 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of seven short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The importance of sustainability and ESG to the mobile industry
2022-01-01 08:00 - 2025-12-31 17:00
Overview
Sustainability is one of the defining issues of our generation. Consumers, employees and regulators are increasingly vocal regarding their expectations for companies to act responsibly and to demonstrate how they create value to society.
Operating in a responsible and sustainable way is not just about doing the right thing for society or the environment — it also makes business sense in today’s commercial environment. This course looks at why operating responsibly is so important for companies in the mobile sector, and highlights how the industry is moving towards more effective and consistent approaches to measuring and communicating ESG performance.
Unfortunately, previous reporting approaches were fragmented and burdensome, due to the multitude of global ESG reporting standards and an ‘alphabet soup’ of standard-setters. This was hindering meaningful action and transformation. However, the sector has now defined at set of industry-specific ESG KPIs to streamline the process.
This course explains why ESG KPIs are important, details the new KPIs that have been designed specifically for the mobile industry and explains the practical steps operators are taking to implement these metrics in their ESG reports.
Course Objectives

Learn about the key elements of operating responsibly
Understand the main challenges for mobile operators
Learn about specific ESG KPIs that have been designed for the mobile industry
Understand the value of the ESG KPIs
Learn about operators’ ESG-related projects and initiatives via a number of case studies

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of five short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

GSMA Capacity Building: Induction Pathway (IPW)
2024-01-04 08:00 - 2024-12-26 17:00
Welcome to the GSMA Capacity Building Induction Pathway Programme (IPW).
Background
The continual rapid pace of change across the mobile sector has presented challenges for regulatory authorities as knowledge gaps have continued to grow in key mobile policy areas. Since 2014, the GSMA’s Capacity Building Programme has sought to address this by designing training courses exclusively for policymakers and regulators working within the telecommunications field.
These short courses – accredited by the UKTA – have been delivered to thousands of regulatory professionals from over 180 countries. Training is provided both in person and remotely, and the GSMA work with various partners worldwide to ensure the delivery of impactful training at scale.
Induction Pathway (IPW)
The invitation only pathway is new for 2024. Three regulatory Authorities from Somalia, Uganda and Zimbabwe have been selected to take part in the programme, participants will complete 12 short Capacity Building courses over the year.
Objectives

Develop expertise in telecommunications policy and acquire strategic regulatory knowledge understanding the role of various mobile policies in shaping the industry, fostering innovation, and ensuring fair competition.
Develop a global perspective by exploring international best practices, case studies, and regulatory approaches from diverse regions.
Understand the role of telecommunications in national development and contribute to shaping policies that align with broader socioeconomic objectives.
Develop a professional network starting with fellow participants therefore fostering mutual support and shared knowledge

Courses

Leveraging Mobile to Achieve SDG Targets
Internet of Things
Addressing the Digital Divide
Bridging the Mobile Gender Gap
Mobile Money
Principles of Mobile Privacy
Climate Change and the Mobile Industry
Spectrum Management for Mobile Telecommunications
5G — The Path to the Next Generation
The Role of Mobile in Humanitarian Action
Children’s Rights and Connectivity
Big Data Analytics and Artificial Intelligence for Impact

The programme launch is scheduled for 4th January 12:00 UK time and attendance is mandatory. You will receive a separate calendar invite for this MS Teams hosted session.
From 4th January, each course on the Induction Pathway will be made available to you on your my learning page on a monthly basis.
For technical support, please email capacitybuilding@gsma.com

5G - The Path to the Next Generation
2024-11-04 00:00 - 2024-12-24 23:59
Overview
The mobile industry is embarking on the transition to fifth-generation (5G) technology, which builds on the achievements of 4G while also creating new opportunities for innovation. 5G is ushering in a new era that will see connectivity become increasingly fluid and flexible.
This three-day face-to-face course covers the key aspects of 5G technology and examines the role governments and regulators can play in helping unlock the benefits of future 5G services for their citizens.
Course Objectives

Learn about the underlying technologies and concepts associated with 5G.
Discover the key differences between 5G and previous generations of mobile technology.
Understand how governments and regulators can help accelerate the development of 5G technology and services in their countries.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must attend all the course sessions and fill out the course survey.
