GSMA Training

Personal Data in the Context of Mobile Networks
2022-01-01 08:00 - 2025-12-31 17:00 (Europe/London)
Overview
Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.
The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.
Course Objectives

Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 6 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of seven short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The importance of sustainability and ESG to the mobile industry
2022-01-01 08:00 - 2025-12-31 17:00
Overview
Sustainability is one of the defining issues of our generation. Consumers, employees and regulators are increasingly vocal regarding their expectations for companies to act responsibly and to demonstrate how they create value to society.
Operating in a responsible and sustainable way is not just about doing the right thing for society or the environment — it also makes business sense in today’s commercial environment. This course looks at why operating responsibly is so important for companies in the mobile sector, and highlights how the industry is moving towards more effective and consistent approaches to measuring and communicating ESG performance.
Unfortunately, previous reporting approaches were fragmented and burdensome, due to the multitude of global ESG reporting standards and an ‘alphabet soup’ of standard-setters. This was hindering meaningful action and transformation. However, the sector has now defined at set of industry-specific ESG KPIs to streamline the process.
This course explains why ESG KPIs are important, details the new KPIs that have been designed specifically for the mobile industry and explains the practical steps operators are taking to implement these metrics in their ESG reports.
Course Objectives

Learn about the key elements of operating responsibly
Understand the main challenges for mobile operators
Learn about specific ESG KPIs that have been designed for the mobile industry
Understand the value of the ESG KPIs
Learn about operators’ ESG-related projects and initiatives via a number of case studies

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of five short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

5G : La voie vers la prochaine génération
2023-04-03 - 2024-05-30
Aperçu

Le secteur mobile s’apprête à entamer la transition vers la technologie de la cinquième génération (5G), qui reposera sur les accomplissements de la 4G tout en créant de nouvelles opportunités en termes d’innovation. La 5G marquera le début d’une ère nouvelle où la connectivité est appelée à devenir de plus en plus fluide et souple.

Ce cours couvre les principaux aspects de la 5G et se penche sur le rôle que les pouvoirs publics et les régulateurs peuvent jouer pour aider à débloquer les avantages des services futurs de la 5G pour leurs citoyens.

Objectifs de la formation

En apprendre plus sur les technologies et les concepts sous-jacents associés à la 5G.

Découvrir les principales différences entre la 5G et les générations précédentes de la technologie mobile.

Comprendre comment les États et les régulateurs peuvent contribuer à accélérer le développement de la technologie et des services 5G dans leur pays.

Critères d’inscription à la formation
Voici à qui cette formation est ouverte :

Les régulateurs
Les décideurs politiques
Les représentants du milieu universitaire et d’organisations internationales travaillant sur des questions de réglementation ou de politiques publiques

Nous ne sommes pas en mesure d’accepter les candidatures de particuliers travaillant dans le secteur privé ou de personnes extérieures aux domaines des politiques publiques ou de la réglementation.

Certificat de formation

Tous nos cours sont accrédités par la UK Telecoms Academy (UKTA) et peuvent servir de justificatif de développement professionnel.

Pour avoir droit à un certificat de formation, vous devez visionner toutes les sessions du cours et répondre correctement à toutes les questions quiz qui vous seront posées à mesure que vous progressez d’une session à l’autre.

Il vous sera aussi demandé de répondre à l’enquête sur la formation.

Structure de la formation et temps d’étude

Ce cours consiste de quatre sessions et vous aurez accès à tous elles dès le début du cours. Vous aurez sept semaines pour compléter le cours. Si au bout de sept semaines, vous n’avez pas terminé le cours, vous devrez le reprendre au début la prochaine fois qu’il sera proposé.

GSMA Capacity Building: Induction Pathway (IPW)
2024-01-04 08:00 - 2024-12-26 17:00
Welcome to the GSMA Capacity Building Induction Pathway Programme (IPW).
Background
The continual rapid pace of change across the mobile sector has presented challenges for regulatory authorities as knowledge gaps have continued to grow in key mobile policy areas. Since 2014, the GSMA’s Capacity Building Programme has sought to address this by designing training courses exclusively for policymakers and regulators working within the telecommunications field.
These short courses – accredited by the UKTA – have been delivered to thousands of regulatory professionals from over 180 countries. Training is provided both in person and remotely, and the GSMA work with various partners worldwide to ensure the delivery of impactful training at scale.
Induction Pathway (IPW)
The invitation only pathway is new for 2024. Three regulatory Authorities from Somalia, Uganda and Zimbabwe have been selected to take part in the programme, participants will complete 12 short Capacity Building courses over the year.
Objectives

Develop expertise in telecommunications policy and acquire strategic regulatory knowledge understanding the role of various mobile policies in shaping the industry, fostering innovation, and ensuring fair competition.
Develop a global perspective by exploring international best practices, case studies, and regulatory approaches from diverse regions.
Understand the role of telecommunications in national development and contribute to shaping policies that align with broader socioeconomic objectives.
Develop a professional network starting with fellow participants therefore fostering mutual support and shared knowledge

Courses

Leveraging Mobile to Achieve SDG Targets
Internet of Things
Addressing the Digital Divide
Bridging the Mobile Gender Gap
Mobile Money
Principles of Mobile Privacy
Climate Change and the Mobile Industry
Spectrum Management for Mobile Telecommunications
5G — The Path to the Next Generation
The Role of Mobile in Humanitarian Action
Children’s Rights and Connectivity
Big Data Analytics and Artificial Intelligence for Impact

The programme launch is scheduled for 4th January 12:00 UK time and attendance is mandatory. You will receive a separate calendar invite for this MS Teams hosted session.
From 4th January, each course on the Induction Pathway will be made available to you on your my learning page on a monthly basis.
For technical support, please email capacitybuilding@gsma.com

The Role of Mobile in Humanitarian Action
2024-01-18 05:00 - 2024-03-08 22:00
Overview
The need for humanitarian assistance is on the rise. A recent report from the UN OCHA estimates that 235 million people worldwide currently require assistance and protection.
New partnership models and innovative tools and approaches are crucial to address this growing humanitarian challenge. As a result, mobile technology is now critical to the success of disaster response efforts and the delivery of humanitarian aid. Policymakers and regulators need to better understand how they can support these efforts through effective policies.
This three-week course looks at the role of policymakers and mobile operators in disaster response management and the effect they can have on the acceleration of aid delivery during and after a humanitarian crisis.
Course Objectives

Learn how improved coordination between mobile operators, governments, regulatory authorities and the humanitarian community can mitigate risks during times of crisis.
Discover how regulators around the world are adopting flexible approaches to policy during emergencies to positively impact response efforts.
Understand and explore how mobile platforms can digitise humanitarian aid delivery channels.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in three weeks. You will have, however, six weeks to complete it. If after six weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.
