GSMA Training

Personal Data in the Context of Mobile Networks
2022-01-01 08:00 - 2025-12-31 17:00 (Europe/London)
Overview
Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.
The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.
Course Objectives

Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 6 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of seven short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

The importance of sustainability and ESG to the mobile industry
2022-01-01 08:00 - 2025-12-31 17:00
Overview
Sustainability is one of the defining issues of our generation. Consumers, employees and regulators are increasingly vocal regarding their expectations for companies to act responsibly and to demonstrate how they create value to society.
Operating in a responsible and sustainable way is not just about doing the right thing for society or the environment — it also makes business sense in today’s commercial environment. This course looks at why operating responsibly is so important for companies in the mobile sector, and highlights how the industry is moving towards more effective and consistent approaches to measuring and communicating ESG performance.
Unfortunately, previous reporting approaches were fragmented and burdensome, due to the multitude of global ESG reporting standards and an ‘alphabet soup’ of standard-setters. This was hindering meaningful action and transformation. However, the sector has now defined at set of industry-specific ESG KPIs to streamline the process.
This course explains why ESG KPIs are important, details the new KPIs that have been designed specifically for the mobile industry and explains the practical steps operators are taking to implement these metrics in their ESG reports.
Course Objectives

Learn about the key elements of operating responsibly
Understand the main challenges for mobile operators
Learn about specific ESG KPIs that have been designed for the mobile industry
Understand the value of the ESG KPIs
Learn about operators’ ESG-related projects and initiatives via a number of case studies

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of five short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

An introduction to Non-Terrestrial Networks
2025-01-21 08:00 - 2028-12-24 17:00
Overview
This course is designed to provide policymakers and regulators with an in-depth understanding of Non-Terrestrial Networks (NTNs) and their integration with 5G technology. The course covers NTNs that are designed to deliver broadband to homes and business in order to compete with Fibre and Fixed Wireless Access solutions, such as Starlink, Eutelsat OneWeb and Amazon Kuiper. However, the main focus of the course is on direct-to-device (D2D) solutions. These are an emerging class of satellite services that can establish a direct connection between a satellite and a smartphone.
Course Objectives

Gain insights into the different types of NTNs that are in use and under development
Understand the key technologies associated with NTNs, including those used for direct-to-device services
Identify the regulatory and security challenges associated with the deployment and management of NTNs in the context of 5G networks

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to six hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
Course Structure and Study Time
The course consists of four sessions and you will gain access to all of them on the course start date.
It should not take you more than two to three hours of study time per week to complete the course in two weeks. You will have, however, four weeks to complete it.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Radio Signals and Health
2025-08-28 00:00 - 2025-10-17 23:30
Overview
The effect of radio transmissions on health has been studied extensively, leading to international standards for network antennas and exposure limits for workers and the public. Despite the ever-growing body of scientific knowledge, many people continue to be concerned about electromagnetic fields (EMFs) and their impact on health.
This three-week course looks at the state of the science, standards for mobile technologies, regulatory compliance and public awareness and education.
Course Objectives

Understand public concerns and the accumulated knowledge about the health effects of EMFs.
Learn about internationally accepted safety requirements for radio transmissions.
Learn how to respond to public safety concerns and increase awareness of the science.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of six sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during one live Ask the Expert session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Addressing the Digital Divide
2025-09-08 08:00 - 2025-10-28 23:30
Introduction

https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/11/Addressing-the-Digital-Divide-720p.mp4

Overview
Although the world is more connected than ever before, not everyone currently benefits. This course focuses on both expanding mobile broadband coverage (especially in rural areas) and on accelerating mobile internet adoption, which is the biggest challenge we face in addressing the digital divide. Packed with the latest GSMA insights into the barriers to digital inclusion, the course also details concrete policy actions that can be used to address them.
Course Objectives

Gain a better understanding of the factors impacting the digital divide
Understand the policy levers that can help bridge the digital divide
Create an action plan to address the digital divide in your country

With Thanks To Our Partners
This training has been developed by the GSMA Connected Society programme, which is funded by UK International Development from the UK government* and the Swedish International Development Cooperation Agency (Sida). It is also supported by the GSMA and its members.

*The views expressed do not necessarily reflect the UK government’s official policies.
Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 10 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of five sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after six weeks you have not completed the course, you will have to start it again the next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.

Spectrum Management for Mobile Telecommunications
2025-09-15 00:00 - 2025-11-04 23:30
Introduction
https://agylianetwork.sozowebdesign.co.uk/app/uploads/sites/2/2025/12/Spectrum-Management-for-Mobile-Telecommunications-720p.mp4

Overview
This course considers the history and technical evolution of mobile telecommunications before moving on to cover the core functions of the spectrum manager. Participants will learn about how spectrum is used, the characteristics of spectrum bands and the progression of mobile technologies.
The course also covers the principles of spectrum planning at national and international levels and includes a deep dive into spectrum licensing and an overview of regulatory issues related to spectrum.
Course Objectives

Understand the processes and approaches to spectrum allocation and licensing.
Learn how spectrum management is changing in the ever-evolving communications sector.
Understand how the concepts can be applied to the spectrum conditions in your own country.

Course Enrolment Criteria
This course is open to:

Regulators
Policymakers
Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.
Course Completion Certificates
All our courses are certified by the United Kingdom Telecoms Academy (UKTA) and accredited for Continuing Professional Development (CPD).

This course equates to 13 hours of CPD training.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.
You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country. If you submit a final project the course trainer will provide you valuable feedback that you may find useful in your day-to-day work.
Course Structure and Study Time
The course consists of eight sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during two live Ask the Expert sessions as well as on the course forum.
It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.
If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.
If you have any special needs regarding this training course, please us let us know via our contact form so we can get in touch to discuss how your needs can be met.
