Responding to Disasters and Humanitarian Crises

Course Content

Course overview
Research into the role that mobile networks play in disaster response
highlights the importance of providing access to critical communication
and information for affected populations, as well as providing
communication between these communities, humanitarian agencies
and the international community. Recent emergencies, such as the
Ebola crisis in West Africa and the earthquake in Nepal in April 2015,
highlight the increasingly important role mobile plays during times
of crisis. As mobile communication becomes ever more critical to the
success of disaster response efforts, and as the ecosystem becomes
more complex, there is a need for policymakers and regulators to
better understand how they can support the benefits that mobile
communication delivers during emergencies.

Course objectives
-Understand how the inclusion of mobile in disaster response plans
can help save lives and speed up recovery time during emergencies.
-Consider how aid is becoming increasingly digitised and the role
mobile can play in this new environment of digitised aid
-Learn how improved coordination between mobile operators,
governments, regulatory authorities and the humanitarian
response community is critical during times of crisis
-Discover how regulators around the world are adopting flexible
approaches to policy during emergencies to positively impact
response efforts

Course Duration
4 weeks
Next Scheduled
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Course Leader
Ken Okong'o
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Course Moderator
Andrea Guajardo
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Andrea is Senior Partnerships and Digital Training Manager for the Capacity Building programme. Based in Santiago, Chile, she manages the CE-Digital programme, a capacity building partnership with CAF and ECLAC in Latin America. Andrea holds a Master's degree in Linguistics and a Bachelor's degree in English Education from the Universidad de Santiago.