Overview

This three-week course looks at the role of policymakers and mobile operators in disaster response management and the effect they can have on the acceleration of aid delivery during and after a humanitarian crisis. Recent emergencies, such as the major hurricanes in the Caribbean and the unprecedented number of people being forcibly displaced around the world, highlight the increasingly important role mobile plays during times of crisis. As mobile communication becomes ever more critical to the success of disaster response efforts and humanitarian aid delivery, policymakers and regulators need to better understand how they can support these efforts through effective policies.

Course Objectives 

  • Learn how improved coordination between mobile operators, governments, regulatory authorities and the humanitarian community can mitigate risks during times of crisis.
  • Discover how regulators around the world are adopting flexible approaches to policy during emergencies to positively impact response efforts.
  • Understand and explore how mobile platforms can digitise humanitarian aid delivery channels through innovative case studies.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country.  If you submit a final project the course trainer will provide you valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

Every week you will gain access to one or two sessions. You can ask questions about the content of the course during the weekly live chat sessions as well as on the course forum.

There will be a live chat session every week for three weeks, and you should have viewed all the course content by the time the last chat session takes place. However, you will have two extra weeks to complete the course. If after five weeks you have not completed the course, you will have to start it again next time it is offered.

It should not take you more than two to three hours of study time per week to complete the course in three weeks.

If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have six weeks from the start of the course to submit your final project. You will not be able to submit your final project until you have viewed all the course sessions.

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Duration
22 days
Start date
21 November 2019
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Trainer

Ken Okong’o
Policy and Advocacy Manager, GSMA

Ken is the policy and advocacy manager for digital identity and mobile for humanitarian innovation. Through research and advocacy, Ken works with governments, development community and mobile operators in shaping policy and regulatory landscape for a digital humanitarian future. In addition, this role entails positioning the mobile technology as a trusted enabler of digital identity for a greater global socio-economic welfare.

Previously, Ken served in strategic roles in both private and public sectors. He has consulted for regulators, development sector and mobile service providers in Africa and Asia with a focus on topics such as electronic governance, cell planning and ICT4D policy.

Ken received his MSc in ICT Policy from Jomo Kenyatta University of Agriculture and Technology, an MBA from University of Nairobi and a PhD in Information Systems from University of Cape Town, South Africa.


Aanchal

Moderator

Aanchal Paliwal
Partner and Delivery Manager, GSMA

Aanchal is the Partner and Delivery Manager for the GSMA’s Capacity Building Programme, responsible for managing regional and global partnerships, and coordinating the delivery of specialised training to regulators and policymakers. She has a background in international development and holds a Master’s degree in International Studies and Diplomacy from SOAS, University of London.

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