Official proof of identity is fundamental to an individual’s ability to enforce their rights and secure access to a wide range of important services. However, one billion people in the world, many of them women and forcibly displaced people, are still unable to prove their identity.

This four week course highlights the fundamental role digital identification can play in empowering these people to become digital consumers so they can fully participate in today’s digital economy. It further highlights the impact certain government policies can have on the ability of vulnerable groups to access official proof of identity as well as identity-linked mobile services.

Course Objectives 

  • Understand the linkage between proof-of-identity policies and people’s ability to access mobile services that can boost social, digital and financial inclusion.
  • Develop an appreciation of the good practices that governments looking to accelerate their digital transformation journeys can adopt and understand how these can be amplified by leveraging mobile operators’ core capabilities and reach.

Course Enrolment Criteria

This course is open to:

  • Regulators
  • Policymakers
  • Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country.  If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

The course consists of nine sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session during the last week of the course as well as on the course forum.

It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.

If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.

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Duration: 4 weeks
Start date:
To be confirmed


Ken Okong’o
Policy and Advocacy Manager, GSMA

Ken is the policy and advocacy manager for digital identity and mobile for humanitarian innovation. Through research and advocacy, Ken works with governments, development community and mobile operators in shaping policy and regulatory landscape for a digital humanitarian future. In addition, this role entails positioning the mobile technology as a trusted enabler of digital identity for a greater global socio-economic welfare.

Previously, Ken served in strategic roles in both private and public sectors. He has consulted for regulators, development sector and mobile service providers in Africa and Asia with a focus on topics such as electronic governance, cell planning and ICT4D policy.

Ken received his MSc in ICT Policy from Jomo Kenyatta University of Agriculture and Technology, an MBA from University of Nairobi and a PhD in Information Systems from University of Cape Town, South Africa.

For any queries about our course catalogue, please send us an enquiry.