Official proof of identity is fundamental to an individual’s ability to enforce their rights and secure access to a wide range of important services. However, one billion people in the world, many of them women and forcibly displaced people, are still unable to prove their identity.

This four week course highlights the fundamental role digital identification can play in empowering these people to become digital consumers so they can fully participate in today’s digital economy. It further highlights the impact certain government policies can have on the ability of vulnerable groups to access official proof of identity as well as identity-linked mobile services.

Course Objectives 

  • Understand the linkage between proof-of-identity policies and people’s ability to access mobile services that can boost social, digital and financial inclusion.
  • Develop an appreciation of the good practices that governments looking to accelerate their digital transformation journeys can adopt and understand how these can be amplified by leveraging mobile operators’ core capabilities and reach.

Course Enrolment Criteria

This course is open to:

  • Regulators
  • Policymakers
  • Representatives from academia and international organisations working on regulatory or policy issues

We cannot accept applications from individuals working in the private sector or those not involved in policy or regulation.

Course Completion Certificates

All of our courses are certified by the United Kingdom Telecoms Academy (UKTA) and can be used as evidence of professional development.

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

You do not have to complete a final project to earn a course completion certificate but we strongly encourage you to create one. Putting together a final project will give you an opportunity to reflect on the principles covered during the course and help you discover how they could be applied to your own country.  If you submit a final project the course trainer will provide you with valuable feedback that you may find useful in your day-to-day work.

Course Structure and Study Time

The course consists of nine sessions and you will gain access to all of them on the course start date. You will have the opportunity to ask questions about the content of the course during a live chat session during the last week of the course as well as on the course forum.

It should not take you more than two to three hours of study time per week to complete the course in four weeks. You will have, however, seven weeks to complete it. If after seven weeks you have not completed the course, you will have to start it again next time it is offered.

If you decide to submit a final project, it will probably take you four to six hours to put it together. You will have seven weeks to submit your final project.

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Duration: 4 weeks
Start date:
17 June 2021
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Erdoo Yongo
Policy and Advocacy Manager, Digital Identity and Mobile for Humanitarian Innovation, GSMA

Erdoo joined GSMA in 2017. She is a Policy and Advocacy Manager across the Digital Identity and Mobile for Humanitarian Innovation teams. As part of the policy team, she is working to create an enabling policy environment for mobile operators to ensure that mobile can be used to support identification of underserved populations and as a platform to deliver humanitarian assistance. Erdoo is thus, working with mobile operators, development partners and humanitarian organisations to uncover and resolve policy and regulatory barriers they face in providing mobile services to users.

She also leads GSMA’s research on Mandatory SIM registration, exploring its relation to other key indicators in order to establish key trends that inform the work of the Digital Identity and Mobile for humanitarian policy streams and teams.

Erdoo delivers the ‘Digital Identity for the Underserved’ course to regulators and policymakers and represents GSMA at a broad range of events.

Prior to joining the GSMA, Erdoo worked for the Shadow Home Secretary on an array of issues. She holds a BA in Politics, Philosophy and Economics from The University of Manchester.

For any queries about our course catalogue, please send us an enquiry.